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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
972 Reviews
Call Service Center (706) 256-6100

972 Reviews of Mercedes-Benz of Columbus - Service Center

Sort by
August 26, 2022

Always great, professional and friendly service. I would not go anywhere else to service my vehicle. More

by leonardo_jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 29, 2022 -

Mercedes-Benz of Columbus responded

Thank you Leonardo_jay! We appreciate your business and feedback. Please don't hesitate to let us know if there is anything else we can do for you!

August 23, 2022

Helpful, knowledgeable and great professionalism. They quickly identified and scheduled my appointment hassle free. I appreciate the respect and services provided by all the workers that assisted me. More

by FUNKZY80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
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Aug 24, 2022 -

Mercedes-Benz of Columbus responded

Thanks for taking the time to share your feedback, FUNKZY80. It's great to know that our service team continues to provide fast and reliable service. Please don't hesitate to reach out if there is anything else we can do for you! We look forward to assisting you in the future.

August 20, 2022

I needed new tires. RJ was my service representative. He is WONDERFUL. Communication was great More

by Betsy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Report | Print
Aug 22, 2022 -

Mercedes-Benz of Columbus responded

Betsy, thank you so much for your feedback about RJ! We are happy to hear he exceeded your expectations. Please don't hesitate to reach out if there is anything else we can do for you!

August 18, 2022

I had a screen problem with my Mercedes C-300. The service department was pros at customer service and their jobs. My car was done within a very good time and they also provided a loaner car. Thum More

by kinghais102
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Report | Print
Aug 18, 2022 -

Mercedes-Benz of Columbus responded

Kinghais102, we are delighted to hear about your service experience! We will be sure to share your feedback with our team. We look forward to continue assisting you with your Mercedes-Benz needs in the future :)

August 16, 2022

Great Service, friendly knowledgeable staff. I have purchased 3 Mercedes from this dealership which says it all More

by WHIGRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Andujar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2022 -

Mercedes-Benz of Columbus responded

Thank you for your continued business WHIGRY! We look forward to continue serving your Mercedes-Benz needs. Please don't hesitate to reach out to us if there is anything else we can do for you in the meantime.

August 15, 2022

Excellent service and communication. Great waiting area as well. Will plan on returning for service here again. More

by JILLWOEHRLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2022 -

Mercedes-Benz of Columbus responded

JILLWOEHRLE, we appreciate you sharing about your service experience! Thank you. Please let us know if there is anything else we can do for you. We look forward to seeing you at your next visit!

August 15, 2022

Awesome visit, Personnel was very courteous and helpful. I would certainly recomend thisdealership to other people. Great atmosphere ! More

by willie.rosskay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2022 -

Mercedes-Benz of Columbus responded

Willie.rosskay, thank you so much for taking the time to share about your experience! We are delighted that Lizzy, Lauren and Rachelle were able to assist you with your service needs, and ask kindly that you upgrade your star ratings of them to reflect that. We look forward to your next visit and please let us know if there is anything else we can do for you in the meantime :)

August 12, 2022

Everyone was amazing! Lauren, Thomas and the entire crew was helpful, fast and kind! I cannot remember the name of the gentleman who did the diagnostic drive with me, but More

by JENNIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2022 -

Mercedes-Benz of Columbus responded

JENNIE, thank you so much for your feedback! We are delighted that Lauren, Tom and the rest of our service team were able to exceed your expectations. Please don't hesitate to reach out the next time we can assist you!

August 10, 2022

My Service advisor Lauren is great and always takes care of me and gets my car right in and out .. More

by michaeldparsons1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2022 -

Mercedes-Benz of Columbus responded

Michaeldparsons1, thanks for sharing about Lauren. We are happy to hear your feedback. Please don't hesitate to reach out anytime we can assist you!

August 09, 2022

They are always very friendly and take good care of my car. Their service is great! More

by TLJS401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 09, 2022 -

Mercedes-Benz of Columbus responded

TLJS401, thanks for your feedback!

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