Mercedes-Benz of Columbus - Service Center

The service coordinator was so nice and go out of her way to help me. to help me. More

Friendly, courteous, Kept me informed while I waited. Worked with me to arrange additional maintenance at my convenience. Worked with me to arrange additional maintenance at my convenience. More

Gal at front could work for the White House Spokes persons. I said, (when they completed a recall without pre informing me), that I had heard from the forum, for my Tiffin Wayfarer RV, that some coac persons. I said, (when they completed a recall without pre informing me), that I had heard from the forum, for my Tiffin Wayfarer RV, that some coaches had had some trouble after this computer update. I asked, "what should I do if it is having trouble after this update?" She cleverly replied, "Yes. It was updated." So, I asked again, "what should I do if there is any trouble after this update? I have heard that it is possible." And she said, "Mm, Hm." I had to ask a third time before I finally got, "bring it back." This gal was evasive at other times in our interface. She need training or replacing. For $800 for Service B, I should feel very reassured after someone touches my beautiful RV. I was left feeling that I was a whoever, whatever. Not professional. More

The gentleman who delivered my car went above and beyond as far as service goes. as far as service goes. More

Everything was handled promptly and professionally. Releasing my car to the body shop while trusting payment would be tendered later is appreciated. Releasing my car to the body shop while trusting payment would be tendered later is appreciated. More

The staff is very kind and professional, they really care about the customers. I will recommend them to my family and friends. about the customers. I will recommend them to my family and friends. More

This dealership addressed my concerns and resolved my issues within a timely manner, I’m extremely happy with the service. issues within a timely manner, I’m extremely happy with the service. More

Good friendly customer service and fast service. Lizzy and Rachelle are the best with all situations that arrive Lizzy and Rachelle are the best with all situations that arrive More

Wonderful service. Picked up car at my house and delivered back the same day. All services completed. Thank you! Picked up car at my house and delivered back the same day. All services completed. Thank you! More

Friendly staff however, charge outrageous prices for services in my opinion. We purchased our car from them new and this is the closest Mercedes Dealership around therefore, we have to bite the bullet. services in my opinion. We purchased our car from them new and this is the closest Mercedes Dealership around therefore, we have to bite the bullet. Just shocked they don’t offer military discounts or anything off their services when they are over 700 bucks. More