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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
970 Reviews
Call Service Center (706) 256-6100

970 Reviews of Mercedes-Benz of Columbus - Service Center

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October 21, 2023

My service at Columbus’Mercedes were great. I have received nothing but the best service. More

by REESE6363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debi Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
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Oct 23, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for your review about our team, REESE6363! We appreciate you taking the time to share and your feedback has been passed on to our team. We look forward to assisting you with your future Mercedes-Benz needs.

October 16, 2023

It is fantastic to do business with people who remember your name and your car. More

by FSCHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Joyner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Mercedes-Benz of Columbus responded

FSCHLEY, thank you for sharing! We appreciate you! Please don't hesitate to reach out to us anytime we can be of assistance.

October 16, 2023

Mr. Campbell is an asset to the Mercedes Service Team. Professional and friendly. Great Job! More

by SHARPESREIGN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Campbell
Report | Print
Oct 16, 2023 -

Mercedes-Benz of Columbus responded

SHARPESREIGN12, thank you for sharing! We look forward to working with you again in the future!

October 16, 2023

Great service. Everything was taken care of in a timely manner. All repairs were explained in detai. More

by CHARLESHUFFJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Mercedes-Benz of Columbus responded

CHARLESHUFFJR, we appreciate your feedback! Thank you for taking the time to share. We look forward to assisting you again in the future.

October 13, 2023

Haley was absolutely the best person that I have had the pleasure of dealing with. For her alone I would go back. So knowledgeable and customer focused. More

by larryvduff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for sharing, larryvduff! We appreciate your feedback and look forward to working with you again the future :)

October 10, 2023

Rachelle is simply wonderful. She is very attentive and friendly which puts me at ease when we go over various service issues and my concerns. I have complete faith in Rachelle a More

by leonardo_jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Mercedes-Benz of Columbus responded

Leonardo_jay, thank you so much for providing such kind feedback about Rachelle! Rachelle is a tremendous asset to our team and it's fantastic to hear she has provided you with such a wonderful and trusting service experience. We will be sure to pass on your feedback to her and we look forward to assisting you again in the future!

October 07, 2023

Rachel Pennington was super nice and very attentive to my needs!!! I had a serious problem and she solved it easily. Mercedes-Benz of Columbus Georgia is my go to dealer because of the level of professionali More

by lalakerbaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
Oct 09, 2023 -

Mercedes-Benz of Columbus responded

Lalakerbaby, we couldn't ask for better feedback! We are delighted to hear that Rachelle was able to provide you with the level of service and professionalism that we are known for... and help solve your issue easily! Thank you for sharing, we will be sure to let our entire service team know! We look forward to your next visit!

October 05, 2023

They have provided me an Excellent, Honest and Trustworthy Service for my 2009 Mercedes Benz S-550 (4-MATIC). Thanks - Paul Varghese More

by paulvargh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RJ Campbell
Report | Print
Oct 05, 2023 -

Mercedes-Benz of Columbus responded

Paulvargh, we are extremely pleased to hear your feedback about our service team and the service they have provided you! Please let us know if there is anything else we can do for you. We look forward to your next visit.

October 05, 2023

Great facilities and friendly staff good place to take your vehicle and awesome for getting you to the right people on helping you gets your car fixed More

by 4rell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Mercedes-Benz of Columbus responded

4rell, thank you for your sharing your feedback! We are always looking to improve and would love to earn all 5-stars. Please let us know what we can to improve at your next visit by giving Nadie Martin, Service Manager, a call at (706) 256-6100. We look forward to assisting you again in the future!

October 02, 2023

Excellent customer service. Very knowledgeable and aim to please the customer. I would recommend them to others. More

by LESA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Mercedes-Benz of Columbus responded

Thank you for your feedback, LESA2! The best compliment we can receive is your recommendation :) Please let us know if there is anything else we can do for you!

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