Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
969 Reviews
Call Service Center (706) 256-6100

969 Reviews of Mercedes-Benz of Columbus - Service Center

Sort by
January 12, 2024

The employees were super and communicated very well. I would definitely recommend Columbus Mercedes to everyone. More

by tripp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the glowing recommendation! We are so happy to hear our Mercedes-Benz of Columbus Team has provided you with such a positive experience! Let us know if you need help with anything else.

January 11, 2024

Very respectful professional and thorough love the concierge service and loner vehicle nice job cleaning vehicle More

by MCBARNEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear you had a 5-star experience with our team! Let us know if you need help with anything else.

January 08, 2024

Haley was very helpful, communicative, and knowledgable, as was the whole staff. We felt like we were in great hands throughout the whole process. More

by ddozier2008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear Haley was able to provide you with an excellent experience! Please let us know if there is anything else we can assist with.

January 04, 2024

Very clean and professional. Courteous service. Shuttle was also very kind and polite as well as quick More

by janayharris93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear our service department and shuttle service provided you with an excellent experience! Let us know if you need help with anything else.

January 04, 2024

Great customer service; timely support and gave detailed explanation of services to be performed by mechanic. More

by thigpenwill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : C4 analytics
Report | Print
Jan 17, 2024 -

Mercedes-Benz of Columbus responded

Thank you so much for the positive review! We are thrilled to hear our service department provided you with a 5-star experience! Let us know if you need anything else.

December 25, 2023

Haley was so helpful and friendly. Excellent and prompt service. Always superb service, plan to use in the future. More

by jennfnp2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are so happy to hear our service department provided you with an excellent experience! Let us know if you need help with anything else.

December 21, 2023

I had a blow out & they put a new tire on my car the very same day! More

by deannadarrah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think Haley helped me. Not sure
Report | Print
Dec 22, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are delighted to hear our service department was able to help with your tire so quickly! Let us know if you need help with anything else.

December 20, 2023

Everything was great each aspect of my visit was great. Car was very taken care More

by ROGERSHOUSTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review, Roger! We are delighted to hear we were able to provide you with a 5-star experience! Let us know if you need anything else.

December 19, 2023

Outstanding customer service, great communication, Lauren and team kept us up dates in the status of the car, and everything was completely properly in a timely manner. More

by mvbibber27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are happy to hear Lauren was able to provide you with a timely 5-star experience! Let us know if you need anything else.

December 18, 2023

Hailey is always pleasant with professional assistance, always goes the extra mile. Thank you Hailey for assisting with my new key, which is old as time. She actually cleaned the key and reinserted the old More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lizzy Spitzmiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2023 -

Mercedes-Benz of Columbus responded

Thank you so much for the great review! We are delighted to hear Haley was able to provide you with a great experience and a new key! Let us know if you need anything else.

1
...
25
26
27
...
97