Mercedes-Benz of Columbus - Service Center

They were able to get me in quickly and the actual service was quick, too! service was quick, too! More

LAUREN PROVIDED OUTSTANDING SERVICES; She deserves more than a five star. To receive such great services in this era is so refreshing. I am and will continue to be a returning customer!! Thank you All. than a five star. To receive such great services in this era is so refreshing. I am and will continue to be a returning customer!! Thank you All. More

Lauren was excellent. She kept me informed throughout the process of getting repairs approved through service contract. Car was ready earlier than expected. She kept me informed throughout the process of getting repairs approved through service contract. Car was ready earlier than expected. More

The best thing at Mercedes Benz of Columbus is the Service Advisor Rachelle Pennington, she’s great. Service Advisor Rachelle Pennington, she’s great. More

I have not had such great customer service in over 10 years. Mercedes-Benz of Columbus definitely sets the Bar High for others to compete. Ms. Lauren, above and beyond. Great asset to her employer. It's years. Mercedes-Benz of Columbus definitely sets the Bar High for others to compete. Ms. Lauren, above and beyond. Great asset to her employer. It's worth my 90 minute drive. Thank you for taking good care of my C300 More

Lauren was proactive in communicating my vehicle's progress. Their service department is top-notch. progress. Their service department is top-notch. More

I liked the customer service; everyone was helpful. I will take advantage of some of the benefits next time. I will probably buy a car from this dealershp. I will take advantage of some of the benefits next time. I will probably buy a car from this dealershp. More

"I’d like to extend my highest praise and appreciation for Haley McDonald at Mercedes-Benz of Columbus, Georgia. Haley went above and beyond to assist us with our vehicle repair, demonstrating exceptional for Haley McDonald at Mercedes-Benz of Columbus, Georgia. Haley went above and beyond to assist us with our vehicle repair, demonstrating exceptional professionalism and dedication. She was incredibly kind and courteous throughout the entire process, keeping us updated on the progress and ensuring we were fully informed every step of the way. Haley took the time to investigate our vehicle warranty and confirmed that our repairs were covered, saving us from what could have been a challenging situation. Her commitment to finding us the best value and her attentiveness to our needs turned what could have been a stressful experience into a positive one. We’re extremely grateful for her dedication to outstanding customer service and the genuine care she showed us. Thank you, Haley!" More

Great Dealership customer service. They accommodated me very well with a nice loaner vehicle and they also fixed my car issue in a timely manner. They accommodated me very well with a nice loaner vehicle and they also fixed my car issue in a timely manner. More

This dealership is so professional and friendly. Rachelle made my service experience so easy and enjoyable! Everyone in the dealership was so friendly and professional. I would recommend them to an Rachelle made my service experience so easy and enjoyable! Everyone in the dealership was so friendly and professional. I would recommend them to any Mercedes owners! They are the cream of the crop! More