Mercedes-Benz of Columbus - Service Center

Our experience at Mercedes of Columbus was a 5 of 5 overall customer rating. Thank You. overall customer rating. Thank You. More

The people at the desk were pleasant. My car was brought in to be looked over from top to bottom and the list that I was given left a very important issue off. I took it to another place My car was brought in to be looked over from top to bottom and the list that I was given left a very important issue off. I took it to another place and they said the car was unsafe and you all should have told me that if I wanted the car I would have to tow it off your lot. Also my a piece on my bumper needed to be secured and I know that but upon leaving it with you all it was secure on both ends and had been ever since purchasing the car. After leaving your place the part came off? The mechanic should have secured it back at least to the way that it was. I did receive the fee back that I was charged but I whole heartedly believe that your mechanic dropped the ball on this one and my life was in danger briefly and I feel like I should be compensated for the part the he did not secure the way that it was. More

Always welcome energy whenever I drop my car off for services. They make you feel like family. services. They make you feel like family. More

Lizzy and everyone in the Service Department have always been very helpful and nice to work with. been very helpful and nice to work with. More

Rachelle was very professional and thorough. Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley Entire service team worked to make sure issues were resolved and I was in and out of the service department quickly! I have also worked with Haley several times and she is also professional and very thorough. More

HALEY IS ALWAYS SO HELPFUL, FRIENDLY AND KNOWLEDGABLE ABOUT MY CAR. SHE TAKES REALLY GOOD CARE OF HER CUSTOMERS. ABOUT MY CAR. SHE TAKES REALLY GOOD CARE OF HER CUSTOMERS. More

Always timely service and knowledgeable staff to help you, one of the best Mercedes Benz dealerships I’ve visited. you, one of the best Mercedes Benz dealerships I’ve visited. More

Excellent service! They are the best of the best. The associates are very friendly and helpful. They are the best of the best. The associates are very friendly and helpful. More

Very professional and customer service was superb. Tech was very professional and thorough to ensure my problem was resolved. Tech was very professional and thorough to ensure my problem was resolved. More

I’m very pleased with the staff and service with Mercedes Benz of Columbus dealership! Benz of Columbus dealership! More