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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
967 Reviews

967 Reviews of Mercedes-Benz of Columbus - Service Center

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August 02, 2024

Very helpful, patience kind very knowledgeable of the situation, went out of the way to assist me with the situation More

by alfred.carr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley McDonald
August 02, 2024

Always top notch service and attention to detail. Courteous and attentive service writers. Never disappoints. More

by p.bray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Very professional and friendly people, and they seemed genuinely interested in resolving any issues I had. More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Excellent customer service from the time I walked into the business. Very friendly and helpful. More

by clintonpowell8771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Lauren has always been helpful. She and other employees are courteous and friendly to me and other customers. More

by JACKIE.RIDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Good service but Mercedes Benz shipped the wrong part. Now I have to go back for a 3rd time.It is over 200 miles round trip. More

by gm61962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Everyone there went beyond what I expected. My 2004 c230 broke down on 4th of July when everyone else was closed for the whole weekend. They even took me to get the starter which they did not h More

by rafagin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Your service staff does a wonderful job. They are very knowledgeable and helpful.. I believe they help customers want to buy Mercedes again. More

by JLUCAS9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2024

Haley is the best,the dealership is clean and a joy to go too everytime. More

by curry31804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2024

Thank you Lauren for your continued professional assistance. The car rides great , and smells wonderful. More

by lovely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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