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Mercedes-Benz of Columbus - Service Center

Columbus, GA

4.7
988 Reviews

988 Reviews of Mercedes-Benz of Columbus - Service Center

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September 26, 2024

Good customer service, courtesy. Haley provided excellent customer service. Haley is an asset to the Mercedes-Benz of Columbus More

by RANDALL5272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2024

Rachelle always takes those extra steps that define outstanding service. She takes a personal interest in making certain that we are totally satisfied and her advise is always genuine, letting us know More

by leonardo_jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachelle Pennington
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2024

Everything about the dealership was impressive, the cleanliness, attention to detail, the friendliness of the staff. Even the bathroom was elegant. Haley remembered my name when I came back the followi More

by LINDARYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Haley provided excellent customer service. Haley is an asset to the Mercedes-Benz of Columbus. More

by Ursula.Craft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2024

good service, but technician was able to determine the problem of my car. it required more cost on top of diagnostic fee More

by PJ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2024

Awesome, friendly, and professional service. Each visit I am provided with the highest quality service. Thank you. More

by bouragek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2024

The service was fast and efficient, I received my car back a lot quicker than expected, I’ve had nothing but great service form this dealership! More

by dobbinsangela90
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadie Martin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evelyn Tolbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kennedy McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2024

Great service department! I would recommend Mercedes Benz of Columbus to all of my family and friends. More

by apogue02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2024

Haley was efficient, friendly and knowledgeable about the service and even informed me of a potential recall for my other vehicle. More

by LINDARYDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Everything went smooth. Needed B service. I waited. They had told me 2 1/2 hours and it was that exact time. All good as always. More

by patsileo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Farthing
5.0
This rating includes all reviews, with more weight given to recent reviews.
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