Mercedes-Benz of Chantilly

I have been shopping for a new car lease for 3 months and I had narrowed my choice down to two different car types. This dealership had a great selection and the sales rep found a car in stock that met all I had narrowed my choice down to two different car types. This dealership had a great selection and the sales rep found a car in stock that met all my requirements. He was very good at listening to my needs and coming up with solutions. It was not a hard pushy sale as some other dealerships had done, but they made it work for me. They approved me on the spot quickly and I left with a great new car & I am very happy with the financial deal I got. More

I had a wonderful experience at this dealership! I had been searching for a vehicle for awhile working with Ms. Soska and she was always very patient and friendly. I really appreciate that she never, at been searching for a vehicle for awhile working with Ms. Soska and she was always very patient and friendly. I really appreciate that she never, at any point in the process of purchasing my vehicle, was at all pressuring. It took many return trips but I did finally find the vehicle I wanted and I am VERY happy with it. Since purchasing the vehicle I have received many emails and phone calls from Ms. Soska making sure that I was happy with my purchase and asking if there was anything further she could assist me with. I would absolutely recommend, and already have to many people, using this dealership. I feel that they take very good care of their clientele and really have their best interests at heart. During the process of purchasing my vehicle there were some problems with the purchase price of the vehicle and as the consumer I feel that the dealer worked in my best interest in order for me to purchase the vehicle. I know many other dealerships would not have worked as diligently as they did to ensure this and I am very grateful. Prince Addy was instrumental in making all of the figures work and getting me the best deal possible. This level of service does not stop with Mr. Addy and Ms. Soska. We have three Mercedes-Benz vehicles in our family and the service department is also very wonderful. We have dealt with Mr. Berry, the service manager, on many occasions and he always takes great care in making sure everything is in proper working order on our vehicles. I know that I will enjoy my beautiful new Mercedes-Benz for years to come! I look forward to a long relationship with the representatives at this dealership and I know that when it comes time for a new vehicle I wouldn't look anywhere else. More

While just exploring, we met Jennifer Chung in the parking lot and she nicely asked if she could help. From that point on, our visit went from "just looking" to becoming an interested party to making parking lot and she nicely asked if she could help. From that point on, our visit went from "just looking" to becoming an interested party to making a purchase. The combined sales work and handling by Jennifer and Steve was professional and not overly aggressive. They answered all our questions, presented our options, focused on our final selection and negotiated in very good faith -- in the way anyone would want to experience in buying a car -- or any major purchase for that matter. Jennifer's follow-through was superb. The way my wife, son and I were handled exceeded our expectations of dealing with a major car purchase and made a difference of whether we bought or not. And Prince serving as the chief financial officer for the sign-off could not have explained options better or more thorough without pushing any of them. All-in-all, this was a five-star sales and administrative effort. I am looking forward to working with the service department and now expecting the same! More

Bob Slattery was professional and sincere. He made our car buying experience easy and care free. We have three children and he even took the time to make sure that they were cared for! They got us the bes car buying experience easy and care free. We have three children and he even took the time to make sure that they were cared for! They got us the best deal around. We are very impressed with the cleanliness and detail work of the used car we bought. It looked brand new. I highly recommend this dealership. More

By far the best automotive purchase/lease experience, ever. Total time to sign docs, show car details, hook up bluetooth, etc. was under 90 minutes (I'd blocked out 3 hours assuming the worst). Unbeliev ever. Total time to sign docs, show car details, hook up bluetooth, etc. was under 90 minutes (I'd blocked out 3 hours assuming the worst). Unbelievable. Freddie (salesperson) took as much time as I needed to show me all of the specs on the car. He even went the extra mile and downloaded the necessary info to sync my blackberry to the car. Will definitely recommend MB of Chantilly in the future. More

From the onset I fortunate enough to work with Mr. Slattery on the purchase of a used vehicle. His professionalism and no-pressure sales was one of, if not the, best car buying experiences I have eve Slattery on the purchase of a used vehicle. His professionalism and no-pressure sales was one of, if not the, best car buying experiences I have ever had. I look forward to a long relationship of buying cars with Mr. Slattery (even if I'm not necessarily a Mercedes Benz fan) and will not hesitate to return to him for our next vehicle. Sincerely, Bill Gentry More

It was easy and fast to lease ML 350 with a great price. Mr. Hamad worked as a prefessional, so I would recommend him to my friends. I spent less than 2 hours in the dealer to drive out my car, and F&I man Mr. Hamad worked as a prefessional, so I would recommend him to my friends. I spent less than 2 hours in the dealer to drive out my car, and F&I manager, James Saculles prepared all the documents before I walked in. I'm glad that I didn't have to waste time. Thank you again. More

This dealership gave me the best car-buying experience of any car I have ever purchased. They are courteous, professional and NOT pushy. They let the product do the selling. It was a great experience. I any car I have ever purchased. They are courteous, professional and NOT pushy. They let the product do the selling. It was a great experience. I was quoted a price and that's what I paid. I was given a fair price on my trade-in. I was not pressured at all in the finance office. In short, it was what a car-buying experience should be. I would very much so recommend Larry Haney. A very laid-back, professional salesman who knows his product. Buy from this dealership, you will not be disappointed. More

I received great service from Finance Director/Sales Manager (Prince Addy) and Sales Consultant (Freddie Hamad)when purchasing an E350 Mercedes-Benz. I appreciate all the hard work, assistance, patience Manager (Prince Addy) and Sales Consultant (Freddie Hamad)when purchasing an E350 Mercedes-Benz. I appreciate all the hard work, assistance, patiences and dedication that both salesman demonstrated doing my sale. More

It was very easy buying a car from M-B of Chantilly. Unlike many dealers, M-B Chantilly was willing to commuicate specific information (including pricing) with me via email which, for me, is the most co Unlike many dealers, M-B Chantilly was willing to commuicate specific information (including pricing) with me via email which, for me, is the most convenient way to communicate. I refused to work with other dealers that insisted on having me come to the showroom for any substantive discussion. Larry Haney was very easy to deal with. I have not yet had any experience with customer service since the car was perfect when delivered and I have yet to find anything at all that needs repair or adjustment. More