Mercedes-Benz of Chantilly

The Chantilly dealership is located in a nice and new area. It is clean and welcoming. The salesman was knowledgeable, friendly and not pushy. He explained the specifics and numbers well. He was willing area. It is clean and welcoming. The salesman was knowledgeable, friendly and not pushy. He explained the specifics and numbers well. He was willing to sell us what we wanted even if he had to bring the car from another site. We negoatied the price and the manager helped in finalizing the deal with a car from their site. More

I just purchased a new Mercedes M 350 from this dealer, on CHristmas Eve. The salesman was Freddie Hamad, who accommodated everything I asked for and more. I especially appreciate the great customer servic on CHristmas Eve. The salesman was Freddie Hamad, who accommodated everything I asked for and more. I especially appreciate the great customer service, and the professionalism of everyone in the dealership. More

This dealership is in a great location ,no traffic lots of parking. The showroom is new as is the dealership. The entire staff was well informed and very friendly. My salesman Freddie Hamad helped me throu of parking. The showroom is new as is the dealership. The entire staff was well informed and very friendly. My salesman Freddie Hamad helped me through the entire process of choosing the right vehicle. I took several test drives in different MBs all with no hassles. I was very pleased with the experience. More

Throughout the many car buying experiences I have had, my most recent experience at MB of Chantilly was by far the most refreshing. Ms. Chung was not only professional and pleasant to deal with, she asked s most recent experience at MB of Chantilly was by far the most refreshing. Ms. Chung was not only professional and pleasant to deal with, she asked several pointed questions and anticipated several of my resulting actions and questions - which helped the process flow efficiently and quickly. I was not prepared to make an immediate decision and she respected my time. This allowed me to collect my thoughts and come back the same day with questions that she immediately answered and we were able to get to a workable price and I returned to the dealership to close the deal that afternoon. When I arrived back to the dealership, all of the paperwork was initiated, the finance paprework was prepared and ready to finalize. I then sat with Mr. Ahsan who methodically and effeciently moved through the various optional coverages and closing paperwork. I have purchased three vehicles from MB of Tyson's which closing processes took considerable time and were extremely inefficient - and exasperating to me as the customer. This purchase with Ms. Chung was, by far, one of the most efficient and pleasurable car buying experiences for me - and I do attribute that to dealing with people that are knowledgable and really seem to enjoy what they are doing. I want to thank both Jennifer and Waleed. More

We met with Bob Slattery to purchase a 2006 Toyota Solara. This was by far the most pleasant car buying experience - ever!. Very low key, very friendly, without any pressure. During the entire experie Solara. This was by far the most pleasant car buying experience - ever!. Very low key, very friendly, without any pressure. During the entire experience, I felt I could have just said "nope, changed my mind" at any moment and he would have shaken my hand and wished me well with no overt pressure. Absolutely no games, no bait and switch, no high pressure threats of the 'car being gone tomorrow,' or 'someone else wants this car, so decide NOW.' Just a set of adults deciding to buy a car. If you are looking to purchase a car, seriously consider this dealership and salesman. More

I recently purchased a Mercedes Benz. Jennifer Chung was my salesperson. She is the ONLY auto salesperson I have ever really liked. I felt that she was really interested in me and what I wanted and she wa my salesperson. She is the ONLY auto salesperson I have ever really liked. I felt that she was really interested in me and what I wanted and she was always available when I was in the process of making the purchase and called her several times. She was always able to answer my questions. I have 3 friends who own Mercedes and I have told all of them about Jennifer and encouraged them to stop going to Tysons to service and purchase their autos and go out and see Jennifer. I felt that we have a lot in common and I will definitely stop by and pay her a visit when I take the car in for servicing. More

Our experience overall in the Mercedes-Benz Chantilly dealership was exceptional. After a leisurely day of shopping around for cars we ended up stopping by the Mercedes-Benz hoping to get some informatio dealership was exceptional. After a leisurely day of shopping around for cars we ended up stopping by the Mercedes-Benz hoping to get some information on the C class. We were soon greeted by Bill, a wonderful gentleman who proceeded to provide us with all the information we needed as he walked patiently with us from car to car. We went for a test drive and he was 1-extremely knowledgable about the car and how it compared to its competitors 2-patient with all the questions and "back and forths" involved in deciding what car is right and 3-had nothing negative to say about my previous front runner BMW 3 Series, 328i convertible. Pleased with the first-class treatment we encountered, and impressed with the2011 C350, we decided to talk some business and get some numbers of how the financing would look like. That's when we met the Sales Manager Prince Addy. As if we hadn't received top class treatment already, Mr. Addy's policy was one of transparent communication and willingness to work with each individual's needs and situation to offer the best possible deal. This was further proved by his complete patience with us as we took about 3 hours to decide if this purchase was the right one for us. He delivered an unexpected deal and understood that it was an important decision we had to make for ourselves. Ultimately, we decided that it was and are 500% satisfied with the service we received and the deal we got on the C350. We recommend this dealer to anyone who is interested in looking into purchasing a new Mercedes. More

Even though sales consultant Javeed Usmani is a relatively new employee at the dealership, he went above and beyond to make my buying experience as easy and comfortable as possible. He was extreme relatively new employee at the dealership, he went above and beyond to make my buying experience as easy and comfortable as possible. He was extremely pleasant and courteous and tried his best to provide me with as much detail as possible about the vehicle. He was upfront about the fact that he was a new employee and still learning the ins and outs of the different classes of new Mercedes vehicles offered by the dealeship. Furthermore, the information that he was unsure of concerning the vehicle I leased, he obtained support and assistance from his sales manager Mr. Prince Addy who provided me with the information. Mr Addy further assisted me in explaining the various financing/lease options available and made sure that I received financing that I was satisfied with. Mr Addy also assisted me in getting one of the dealership employees to assist me in getting my other vehicle home after my purcahse of my new Mercedes in that I could not drive both vehicles at the same time. All in all, I'd have to rate my buying experience at Chantilly Mercedes as excellent and I would have no problem recommending this dealership and it's employees to other family and friends. More