Mercedes-Benz of Chantilly

An outstanding dealer experience! Jennifer is extremely pleasant to work. What a joy to have a salesperson that is competent, understands the product features and the product pricing schemes, and knows how pleasant to work. What a joy to have a salesperson that is competent, understands the product features and the product pricing schemes, and knows how to interact with the customer to make the customer feel welcome. Jennifer did everything she could to work out a fair price that I could be happy with.I will definitely refer my friends to this dealership! More

I called the dealership in advance that I wanted to come in and buy a car that I had looked at online, the person was waiting for me and we immediately started to have an honest talk about what it was going in and buy a car that I had looked at online, the person was waiting for me and we immediately started to have an honest talk about what it was going to take for me to buy the car I wanted. The salesperson and I immediately formed a relationship that was honest and sincere. We took the car for test drive, he showed me all the options and standard things the car had and could do and I liked it and wanted to buy it. I have bought 8 new cars and one used car in the last 10 years and this is absolutely the best car buying experience I have had to date. The sales person was/is honest, sincere, courteous, professorial and very patient. Robert has called me 3 times since I bought the car to ask if everything is going ok with the car which has never happened before with any other car dealer. The showroom was immaculate, they offered me coffee, water and the bathroom is the cleanest bathroom than any restaurant I have been to. The finance manager was upfront, honest and also very professional (Prince Addy). I will recommend this dealer to anyone that wants to buy a car and have it be a good experience. I know they didn't have anything to do with the car itself but I love the car and it is the best car I have bought of all the cars I have owned. Again, thanks to Mercedes Benz, I am very happy with the dealership, the car, the staff and the financing, you will not get ALL of this from any car dealer I know because I have been to most of them. More

I bought a used car from this dealer. Mercedes assured me there were no major mechanical problems with the vehicle. Within 30 days my car had starting burning 5 quarts of oil every 140 miles. I took it to th there were no major mechanical problems with the vehicle. Within 30 days my car had starting burning 5 quarts of oil every 140 miles. I took it to the services shop and they in turn could not find anything wrong with the car. They gave me an oil change and sent me on my way. I was able to make it home where I, again, needed to put more oil in the car. I called Mercedes the following morning and spoke with their Sales Manager, I do not recall his name. The Sales Manager told me to get the car towed in, at my own expense, and they would look at it. I continuously tried to call the dealership and they would not return my calls. I had to replace my engine as well as catalytic converters. There is no possible way this dealership did not know about the SERIOUS mechanical problems with this vehicle. I would NOT recommend purchasing a car from them, they cover everything up. I should not have had to replace an engine, catalytic converter, and air flow meter within 90 days of purchasing this vehicle. More

My original sales person left the employment of the dealership, Prince took over and did a great job of following up on my order...Jennifer walked me through the vehicle, and while i had to leave befor dealership, Prince took over and did a great job of following up on my order...Jennifer walked me through the vehicle, and while i had to leave before she was finished, she encouraged me to come back for an additional review giving me her cell number...Waleed did a nice job in the business office and was very proffesional. More

Freddie and Jennifer were very professional considering I started the sale with one and finished with the other person. They both valued my time and my business; they were very efficient and informative. Th started the sale with one and finished with the other person. They both valued my time and my business; they were very efficient and informative. The process was short and sweet. I would recommend both of them. More

Sales was friendly and took extra time to help with my purchase, explained all the details of the car, quickly and efficeintly completed the paperwork, even stayed after regular hours. Sales followed up purchase, explained all the details of the car, quickly and efficeintly completed the paperwork, even stayed after regular hours. Sales followed up on several occassions to check on our satisfaction. Internet posting made selection easy and the vehicle was available when I came to the dealership. Followup service was handled efficiently and thoroughly. An overall good experience I would recommend to a friend. More

Worst experience i've ever had with mercedes benz dealer Worst experience i've ever had with mercedes benz dealer in the entire nation... i had an appointment for servive on monday (8:00 am) got there on Worst experience i've ever had with mercedes benz dealer in the entire nation... i had an appointment for servive on monday (8:00 am) got there on time...checked in. and haven't recievd a call till 3:00 pm telling me my car did not make it to the mechanic, next day..no call till 3:pm still nothing new...their excuse was oooo you have a loaner car not to worry...3rd day..i went in got my car (not fixed) and left... would you think i will ever ever go back again?... More

We had a very positive experience buying our C300 4Matic from Jennifer Chang. From our first visit until the eventual purchase of the car, Jennifer was; friendly, timely, knowledgable, and trustworthy. I w from Jennifer Chang. From our first visit until the eventual purchase of the car, Jennifer was; friendly, timely, knowledgable, and trustworthy. I would do business with her again recommend her to my friends and family. Thank you Vincent Circosta More

Very professional, friendly, and thorough. Explored all alternatives until the right combination was found. Both Ms. Soska and Mr. Ahsan were very respectful and efficient throughout the entire transactio alternatives until the right combination was found. Both Ms. Soska and Mr. Ahsan were very respectful and efficient throughout the entire transaction. I very much appreciated their dedication to making this deal happen. More

I have been looking for a used car for a while that would be realiable with low miles but for a low price. Freddie Hamad was a great sales representative who took fantastic care of me and was able to work wi be realiable with low miles but for a low price. Freddie Hamad was a great sales representative who took fantastic care of me and was able to work with me and sell me the car I have been looking for. I would definately recommend this dealership and Freddie Hamad as your sales representative. He was very friendly, eager for your business, and easy to work with. This was my first car purchase ever and I had a unbelievably great experiance at Mercedes Benz in Chantilly. The service was so good I will most likely buy my next car from them. Thank you again for your business Mercedes Benz of Chantilly. More