Mercedes-Benz of Chantilly

My husband and I were in the market for a new Mercedes and I feel blessed that a friend of ours referred us to Jennifer. She made the whole "buying" process so comfortable and just put us at ease. From and I feel blessed that a friend of ours referred us to Jennifer. She made the whole "buying" process so comfortable and just put us at ease. From the moment we walked into the dealership until we drove out with our new Mercedes, Jennifer made it all happen she got me just an unbelievable deal, no hassles, no haggling, friendly, honest, courteous, just superior service. We will definitely refer & recommend Jennifer to anyone who is shopping for a Mercedes. More

Friendly & accommodating, Ronnie listened to our wants and concerns and was patient with us. The whole process was very simple & enjoyable. All the paperwork was very quick since we had a family din wants and concerns and was patient with us. The whole process was very simple & enjoyable. All the paperwork was very quick since we had a family dinner to go to; they made sure we got there on time. Ronnie took all the time we needed on delivery and made sure he explained all the little features on the car that could be confusing later. More

I stopped in to check out an 08 Accord they had on the lot as a trade in, that I found online on kbb.com. Sam went with me on the test drive and wasn't trying to push me one way or the other. I was hesita lot as a trade in, that I found online on kbb.com. Sam went with me on the test drive and wasn't trying to push me one way or the other. I was hesitant on the color, so Sam sent me info on some of the other cars that were about to be put on the lot. Sam gave me a great offer on the Accord, so I drove back in that evening and bought it! More

My wife and I had been searching for a new (used) car, and came upon one we liked at this dealership. En route, I called ahead and spoke to Freddie Hamad. I described the car and told him we were about and came upon one we liked at this dealership. En route, I called ahead and spoke to Freddie Hamad. I described the car and told him we were about 30 minutes away. He had the car cleaned and waiting for us when we showed up. He has a great personality, and his genuine affection for the Mercedes brand was immediately apparent. He believes in the product he sells. My wife and I both remarked that this was the best car-buying experience we've ever had. No haggling, no waiting around forever ... we just picked the car we liked and started the paperwork. Afterwards, Freddie took his time to show us all the neat little gadgets in the car, and even paired my wife's iPhone with the car's bluetooth. I would recommend him to anyone looking to buy a Benz. More

Incredible staff and selection. Would recommend to others. Clean service areas and comfortable customer waiting area. Excellent coffee. GM Oneal is willing to make deals happen. others. Clean service areas and comfortable customer waiting area. Excellent coffee. GM Oneal is willing to make deals happen. More

I purchased a new key for my ML320 for $150 and they wanted another $120 to program the key even after parts already told me that the programing was included in the price. The car was already in the sho wanted another $120 to program the key even after parts already told me that the programing was included in the price. The car was already in the shop for a recall and they didn't have the courtecy or decency to program the key while the recall was done and no loaner car. Awefull customer service for a 5 minute job. The epitome of a STEALERSHIP! To make matter worse, associate Emily Woods was so rude and actually hung up on me over the phone when I explained that Mercedes parts told me that there would be no charge to program. Unbeleivable customer service. No wonder Mercedes has such a bad name out there. Try another dealership or buy an Audi!! More

This is our second Mercedes-Benz that we purchased from Jennifer Chung in two years. Jennifer is the most honest, awesome, professional and knowledgeable person that we had the pleasure of meeting and purc Jennifer Chung in two years. Jennifer is the most honest, awesome, professional and knowledgeable person that we had the pleasure of meeting and purchasing two Mercedes from. I recommend that if you are considering the purchase of a Mercedes that you ask for Jennifer Chung. She will definitely make your experience at Mercedes one that you will never forget. Jennifer we appreciate everything you did to make our latest purchase so great! More

Came here to see a Used Aviator and approximately 2 hours later I drove off the lot with my new Lincoln. We were greeted with respect and felt welcomed the moment we walked in. We first met Eric Carlson who later I drove off the lot with my new Lincoln. We were greeted with respect and felt welcomed the moment we walked in. We first met Eric Carlson who later introduced us to Nick Spahic who greeted us with such great manners and was very respectful, not pressuring at all either. He was very patient with us when I was deciding to buy the Lincoln and I really liked the car and I love how he offered to show us the carfax and the service records the Aviator had done when it came to the dealer. Nick was very honest with everything and answered our questions as best as he could. The price of the Lincoln was also very reasonalble and fair. He showed us how to use the Aviator's Navigation and all of its options like how to fold the 3rd row seats and how to work the heated/AC seats. Such amazing service I got at this dealer that I don't regret my purchase that day. The manager was also a very charming woman who was so respectful and kind. She offered me a Tylenol pill when I said that my head hurt, such a nice lady. I didn't plan to buy a car that day but I did and came home happy with my Lincoln that I bought from Mercedes Benz Of Chantilly. Best experience I've ever recieved at a dealer as this was my first time buying off a dealer and I've never been happier to have bought my Lincoln off here. If you plan to buy a Lincoln or any car at this dealer ask for Nick Spahic, you won't regret it. More

I would like to let everyone know, Jennifer Chung is AWESOME !!! She is the type of person that takes her time go over everything with you. She is professional and enthusiastic. If you are serious to bu AWESOME !!! She is the type of person that takes her time go over everything with you. She is professional and enthusiastic. If you are serious to buy a Mercedes, GO see Jennifer Chung, She will make the deal happen !!!! More

The staff is friendly and very accommodating. I ordered a new vehicle and my sales consultant provided me with tracking and called periodacally to give me updates Once it arrived, Eric went over all the f a new vehicle and my sales consultant provided me with tracking and called periodacally to give me updates Once it arrived, Eric went over all the features with me and helped me get things paired with the SUV. The buying experience was excellent, and I would do business with them again. More