Mercedes-Benz of Chantilly

They were welcoming, respectful, honest, professional and knowledge. I would recommend this dealer to anyone I know. knowledge. I would recommend this dealer to anyone I know. More

DONT EVER STEP THROUGH THERE DOOR RIP OFF MERCHANTS Tried to rip me off for $6500FOR A JOB which only cost $1500 at another mercedes specialist they claimed that all the work to repair my cruise control was to rip me off for $6500FOR A JOB which only cost $1500 at another mercedes specialist they claimed that all the work to repair my cruise control was necessary. Most of what they insisted had to be done was completely unnecessary. They also lied about the cost of inspection of my car and tried to charge $460 just to see what the issue was. Sent me a short video of a technician walking round my car. Didnt provide any proof of what neede doing untill i insisted on knowing how they got to $ 6500 most of the items had no bearing on the repair THEN THEY EVEN ADMITTED THEY HAD LOOKED MY PERSONAL INFORMATION ON THE ON THE INTERNET TO CHECK ME OUT! Terrible experience arogant people More

Amazing experience. . I recommend they took care of me and made the experience of buying my car smooth and no stress . I recommend they took care of me and made the experience of buying my car smooth and no stress More

I had a scheduled appointment and Yaroslav Shendryk was my Service Advisor. I appreciated his professionalism and attentiveness. He got me out of there in no time with a loaner. When service was completed my Service Advisor. I appreciated his professionalism and attentiveness. He got me out of there in no time with a loaner. When service was completed, they notified me. Also I was able to set up my appointment online and they reminded. I truly appreciate the changes and would recommend MB of Chantilly! More

The process was not difficult, primnarily because Zabed was so good at his job. He went above and beyond expextations. was so good at his job. He went above and beyond expextations. More

Milton Johnson handled both my scheduled maintenance and replacement windshield work efficiently and by keeping me informed. Very professional and knowledgeable to keep me advised of the process followed t replacement windshield work efficiently and by keeping me informed. Very professional and knowledgeable to keep me advised of the process followed to complete all work. More

Our experience was very satisfactory. Mr Eric Carlson is an exceptionally able professional who went beyond the call of duty to assist us. He is very knowledgeable, courteous, and patient Mr Eric Carlson is an exceptionally able professional who went beyond the call of duty to assist us. He is very knowledgeable, courteous, and patient in answering all our questions. Highly recommended! More

This was a great dealership to work with! I drove from out of state to purchase this car and wanted to know beforehand everything I needed to know before making the drive. The car was exactly I drove from out of state to purchase this car and wanted to know beforehand everything I needed to know before making the drive. The car was exactly as Zabed described and we ended up purchasing the vehicle. We did have to wait a while to sign the paperwork, but overall, this was an excellent experience with this dealership and I would have no problem doing business with them again in the future. More

No pressure Detailed explanation Answered all questions Buying process is easy No hassle and happy customer questions Buying process is easy No hassle and happy customer More

Freddie was great in explaining the features of the car as well providing right advise. as well providing right advise. More