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Mercedes-Benz of Catonsville
Baltimore, MD
393 Reviews
Koons Mercedes-Benz of Catonsville specializes in the sales and service of Mercedes-Benz vehicles along with full-line certified pre-owned. Koons is proud to serve customers in Catonsville MD, Columbia MD, Silver Spring MD, Annapolis MD, and all around the Baltimore MD area.
Jim Koons Automotive is a family-owned and operated automotive group since 1964. With 31 franchises in 22 locations in the Washington, DC area, including Maryland, Virginia and Delaware, Koons is on the Top 15 list of largest automotive groups in the U.S., and one of the largest online dealers in the nation. Koons was named one of Washington Business Journal’s “Best Places to Work” seven times! Krystal Koons is the official spokesperson for Jim Koons Automotive Companies.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
March 29, 2026
Can I give them 0 stars?
Misled ...I purchased a pre-owned truck through them from out of state and the process was a horror! I am still owed an original spare key and part o
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by phil
Employees Worked With
March 09, 2026
Good afternoon to all!
It’s been a pleasure to work with Alex,very professional, attentive and a marvelous disposition.
I would definitely recommend koons of Baltimore fo
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by Caretas1963
Employees Worked With
Mr Bomarrito
February 03, 2026
Recently (2/2/26) had service, navigation update, on our
2026 GLE350. Christopher Shall, Service Advisor, was amazing, went out of his way to help. Assistance started a week prior (1/26/26) with a phone con
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by greenberg
Employees Worked With
Christopher Shall, Service Advisor
Dealership Inventory (415 Vehicles)
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