Mercedes-Benz of Catonsville

Service - I have been using Mercedes-Benz of Catonsville for all my service needs. Jonathan is my go-to person. Exceptional service, honest and fair. They will go above and beyond to make sure you are sa for all my service needs. Jonathan is my go-to person. Exceptional service, honest and fair. They will go above and beyond to make sure you are satisfied! Retail Parts - Need a brand jacket, accessory, key chain, mug or anything else…..DJ is the person who will deliver. If it’s not in their inventory, he will order it for you. Very patient, kind and always ready to help. Thank you for making my experience and expectations enjoyable! Mercedes-Benz. The Best or Nothing! This is what I have come to love, both in their products and the service that accompanies. More

My experience was great as always Jonathan my service tech always keeps me informed of all repairs and usually I’m in and out quickly. My experience was great as always Jonathan my service tech always ke tech always keeps me informed of all repairs and usually I’m in and out quickly. My experience was great as always Jonathan my service tech always keeps me informed of all repairs and usually I’m in and out quickly plane More

Took my car in for service. Stan the service representative was very polite and professional. Arranged for me to get home and to be picked up when car was ready. Good customer s Stan the service representative was very polite and professional. Arranged for me to get home and to be picked up when car was ready. Good customer service. More

I asked for an appointment date and was easily accommodated and all work was done accurately and on time. Thank you accommodated and all work was done accurately and on time. Thank you More

Fast friendly service. Still waiting to get a quote for the repairs. Using my warrenty for the first time. Still waiting to get a quote for the repairs. Using my warrenty for the first time. More

They call me right away and I really worked with me being in another state.i asked them to hold the car for so many days and they did. They trusted me. in another state.i asked them to hold the car for so many days and they did. They trusted me. More

Great communications with the service adviser. Job done right on a technical computer calibration problem that two other establishments could not complete. Will continue to use them even though th Job done right on a technical computer calibration problem that two other establishments could not complete. Will continue to use them even though they are 40-50 minutes out of my way. More

Sales process was very good and straightforward. My salesperson (Zach) was great! Fair, honest, and I was able to negotiate my best deal. My salesperson (Zach) was great! Fair, honest, and I was able to negotiate my best deal. More

We have brought our vehicles to Koons for years. We would go nowhere else! Very reliable and caring We would go nowhere else! Very reliable and caring More

George was a great help in choosing the car that driving. Great journey. Thanks. Bye. Great journey. Thanks. Bye. More