Mercedes-Benz of Catonsville

I must say I had the best car buying experience I've ever had at MB of Catonsville. I worked with Eugene Gaither on the purchase of my vehicle. He was extremely knowledgeable, courteous and straight forwar had at MB of Catonsville. I worked with Eugene Gaither on the purchase of my vehicle. He was extremely knowledgeable, courteous and straight forward to deal with. He walked me through the different options for service, maintenance, and features of the vehicle. The car has a ton of capabilities, so I truly appreciate Eugene taking extra time to walk me through all of them. From presales & delivery through follow up he has been extremely responsive and helpful. Thanks again for a great experience! More

I think this dealership is one of the best in the area. The prices are competitive and the staff is very friendly and attentive. When you bring your car in for service, they try to accomodate you with a l The prices are competitive and the staff is very friendly and attentive. When you bring your car in for service, they try to accomodate you with a loaner vehicle, unlike some other dealerships who almost never have a loaner available. While waiting for my service write up, I had a great time talking to Garen who was very informative about the new line of vehicles Mercedes has to offer. Kudos to Koons for getting it right! More

I came to this dealership after seeing a used Toyota Camry online,as soon as I walked on the lot the Camry was there,everything was in order,I had a great deal for my trade in, and Ferd was SO helpful a Camry online,as soon as I walked on the lot the Camry was there,everything was in order,I had a great deal for my trade in, and Ferd was SO helpful and honest,which you don't always get from a car lot. Ron Howard dealt with alot of the paperwork in a professional and friendly manner. I will recommend this dealership to all of my friends and family that are looking for a Mercedes (or anything else,for that matter). That day, I believe it wasn't luck on my side, it was these hard working men that helped me! Thanks again! More

The whole buying process was beyond painful. I was told the car had equipment that it didn't have and I didn't find out about it until the car was delivered to me (we bought the car online without seeing i the car had equipment that it didn't have and I didn't find out about it until the car was delivered to me (we bought the car online without seeing it). Poor responses, some with half truths. Some of the issues were never resolved. Would expect better from a Mercedes dealer, but maybe I am used to our local dealerships. Truthfully now I wish I would have kept my business local rather than MB of Catonsville. More

My Sales person was Javhad. Not Listed, but he did a great job! This is the second time I have boufght a car in Catonsville and both times it has been great. Thanks Dipper Wettstein great job! This is the second time I have boufght a car in Catonsville and both times it has been great. Thanks Dipper Wettstein More

Javad was wonderful. We would recommend him as the person with whom to work. We did not visit dealership.Ratings above apply to Javad, not dealership as we have no experience there. Dealership di person with whom to work. We did not visit dealership.Ratings above apply to Javad, not dealership as we have no experience there. Dealership did obtain the car we wanted and allowed Javad to deliver to our home in Alexandria, VA--a very accommodating service and we appreciated it.. More

I definitely got "Wowed". From the time I walked in until the time I drove away in my new car, I felt quality service was being provided. There was no "hard sell" and Fred took enormous time walked in until the time I drove away in my new car, I felt quality service was being provided. There was no "hard sell" and Fred took enormous time explaining the car to me. And the most important thing he told me was if I had any questions to "Call Fred" and even put his number in my car. I would recommend this dealer to all. More

This by far was the best car buying experience that I have ever had. Evberyone at the dealership was great especially Eugene. I would highly recommend both the dealership and Eugene. have ever had. Evberyone at the dealership was great especially Eugene. I would highly recommend both the dealership and Eugene. More

I had a wonderful experience from the time I walked throuh the front door of the dealership! Mercedes-Benz of Catonsville was friendly and tremendously professional. There was no pressure nor haggling; throuh the front door of the dealership! Mercedes-Benz of Catonsville was friendly and tremendously professional. There was no pressure nor haggling; I had an awesome car buying experience and would recommend this dealer to anyone in the market for a new/ certified pre-owned Mercedes-Benz. More

I cannot imagine a more comfortable car-buying experience! MB of Catonsville staff were professional, courteous and helpful from the moment we walked through the door. Our salesman, Steve, was ext experience! MB of Catonsville staff were professional, courteous and helpful from the moment we walked through the door. Our salesman, Steve, was extremely polite and expertly answered all of our many questions. Although the GLK350 we bought is such a superb vehicle it could sell itself, the level of comfort we felt with Steve was a top factor in our decision to buy it from MB of Catonsville. We also were helped by Dmitry in the financing department. Dmitry was very patient and forthright in explaining financing and warranty options to us, and he even stayed late to answer our questions. More