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Mercedes-Benz of Catonsville

Catonsville, MD

4.3
359 Reviews

6631 Baltimore National Pike

Catonsville, MD

21228

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Showing 359 reviews

January 24, 2019

First time at a mercedes dealership ! Jan 2019 my wife and I set foot in the first mercedes benz dealership of our lives! Thanks to Alexis Webb that experience was awesome! My wife and I l More

by SjG123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis webb
Jan 25, 2019 -

Mercedes-Benz of Catonsville responded

We are honored that you chose Mercedes-Benz of Catonsville for your first Mercedes experience! It's great to hear that Alexis delivered five-star service and that you are your wife left as happy customers. Thanks so much and safe driving in your 2019 Mercedes-Benz GLC300 Coupe 4MATIC!

January 08, 2019

Unbelievable!!! I give my 5 star rating because I came in having no Hope putting my self down thinking I can’t! Alexis uplift me beyond measures, very patient, friend More

by Benz19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis webb
Jan 09, 2019 -

Mercedes-Benz of Catonsville responded

Congratulations on your first Mercedes-Benz! We are honored that you chose Mercedes-Benz of Catonsville and are thrilled that Alexis made the deal possible with patient and friendly service. We truly appreciate your review!

November 22, 2018

Alexis Webb is awesome. Very profession and gets you what you want!!! I am glad she was my sales person. Please recognize her for her efforts. More

by Amg glc63 s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Webb
Nov 23, 2018 -

Mercedes-Benz of Catonsville responded

Thanks for sharing your experience with Alexis! Enjoy your new ride and come back to see us at Mercedes-Benz of Catonsville when you need your first service!

November 12, 2018

THANKS TO ALEXIS ! She made buying a car easy, what else do I need to say? Wonderful experience, a1 customers service! I will be referring everybody to her and this deal More

by QUICHEAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
ALEXIS
Nov 13, 2018 -

Mercedes-Benz of Catonsville responded

What a fantastic review! We are so glad that Alexis made your car-buying experience so easy. Thank you for recommending her and Mercedes-Benz of Catonsville!

November 12, 2018

A is for Amazing Alexis Just purchased my first Mercedes Benz from Catonsville location and my sales consultant was Ms Alexis Webb. She was nothing short of AMAZING! Open a More

by BeeTuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Webb, Soon Ok Winkey, Koons Automotive
Nov 13, 2018 -

Mercedes-Benz of Catonsville responded

Brenda - Thank you so much for the compliments on Alexis! We're thrilled that she was attentive and knowledgable and gave you the car-buying experience that you deserve. We really appreciate you recommending Mercedes-Benz of Catonsville!

November 05, 2018

Exceptional Experience with exceptional Alexis Webb From the moment I stepped into the dealership and was greeted by Alexis Webb, the entire buying experience was exceptionally professional and personab More

by Retired USAF Msgt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Webb
Nov 06, 2018 -

Mercedes-Benz of Catonsville responded

We love to hear that Alexis welcomed you to our dealership and walked you through the entire car-buying process. It's wonderful that she found you the perfect car for you and your wife! Thank you so much for supporting Mercedes-Benz of Catonsville!

October 31, 2018

Unpleasant experience Leased a car MSRP almost $60k- took the car, but had concerns about the deal. Contacted the dealership, GM, New Car Sales Manger. Very poor customer s More

by cars4fun
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Koons Automotive
Nov 02, 2018 -

Mercedes-Benz of Catonsville responded

This is very disappointing to read. We have high standards of customer service and we failed you here. I'd like to discuss this further and see if there's anything I can do to improve your experience. Please consider giving me a call at 443-860-3238. Thank you, Tamara Medeiros, Customer Relations Manager

October 31, 2018

"Simply The Best" Alexis Webb was my salesperson at Mercedes Benz of Catonsville. She was exceptionally professional, knowledgeable and caring to ensure that every que More

by Benzforme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Webb
Nov 01, 2018 -

Mercedes-Benz of Catonsville responded

Thank you for you compliments of Alexis! We are thrilled that she answered all of your questions and left you comfortable with your purchase. The entire Mercedes-Benz of Catonsville team appreciates your review!

September 29, 2018

Evelyn I absolutely love Mercedes Benz of Catonsville! Alexis Webb was my salesperson she is so nice, professional and knowledgeable. We purchased a Mercedes More

by Evelyn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Webb
July 24, 2018

Exceptional The speed of service, the hospitality, and overall knowledge of the vehicles made my experience exceptional. I had the pleasure of working with Alexi More

by rmann247365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Webb
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