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Mercedes-Benz of Calabasas

Calabasas, CA

4.6
445 Reviews
Mercedes-Benz of Calabasas invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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24181 Calabasas Rd

Calabasas, CA

91302

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Showing 445 reviews

October 08, 2013

When it came time to upgrading my vehicle I decided to go to Mercedes-Benz Calabasas. I wanted to share my great experience because sometimes buying a car can be an uneasy experience. The staff there was tru More

by Gallotc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ahmed
August 07, 2013

The service department completed the work on my car when promised and the employees were helpful and friendly. I depend on Mercedes Of Calabasas. to keep my twelve year old Benz in excellent running conditi More

by sharpnat862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason McCann
August 06, 2013

Classy operation, I contacted the General Manager Sean Fortier first because of a negative experience at another local Mercedes store. Much to my surprise, he took care of the entire transaction for me a More

by jrob07103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Fortier
August 06, 2013

The experience I had coming to Mercedes of Calabasas and buying my new C63 was by far the best experience ive ever had buying a new car, the staff were all great and my sales girl Anna was over the top as f More

by racinjayson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Litovskaya
July 29, 2013

Fast and helpful employees, friendly service, my car was finished when promised. I trust them to keep my running and give me the necessary recommendations to keep my car within the warranty requirements. More

by brommetth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Asherson
July 24, 2013

Performed an oil change and tire rotation without an appointment, and took less than an hour. Jose and Jason were helpful and professional in answering my questions. More

by slovo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez, Jason McCann
July 17, 2013

Jeremy, Sang and Alex all made my Leasing experience a breeze. It actually took longer fro them to explain the features of the car than to process my application. More

by Hsloan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sang Lee, Jeremy Israel-Tombs, Alex Patti
July 03, 2013

I returned a lease on a 2010 Mercedes S400 and was told that additional forms would need to be signed in order to complete the return. That is fine. I was told that I needed to contact Ken Lemler in order More

by NeoJade
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ken Lemler
Jul 17, 2013 -

Mercedes-Benz of Calabasas responded

Hi NeoJade, Thank you for bringing this issue to our attention. The experience you are describing is certainly not consistent with our customer service model. Please contact Marcia Gay directly at 818-642-6026 so that we may work with you to resolve this issue. Thank you.

June 18, 2013

Scheduled maintenance was a breeze. Professional and fast, everyone was friendly and the renovated waiting area is very nice. Nice to be able to stop in even without an appointment. More

by davids19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Crown, Jack Mirsky
June 13, 2013

I did inquiring at 4 other dealerships, I chose to purchase my new E350 from MB of Calabasas. I am happy I gave them a chance to earn my business. My salesperson, was outstanding. He went out of his w More

by Brendenh902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Chalmers
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