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Mercedes-Benz of Calabasas

Calabasas, CA

4.6
432 Reviews
Mercedes-Benz of Calabasas invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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24181 Calabasas Rd

Calabasas, CA

91302

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Showing 432 reviews

August 06, 2013

The experience I had coming to Mercedes of Calabasas and buying my new C63 was by far the best experience ive ever had buying a new car, the staff were all great and my sales girl Anna was over the top as f More

by racinjayson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Litovskaya
July 29, 2013

Fast and helpful employees, friendly service, my car was finished when promised. I trust them to keep my running and give me the necessary recommendations to keep my car within the warranty requirements. More

by brommetth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alon Asherson
July 24, 2013

Performed an oil change and tire rotation without an appointment, and took less than an hour. Jose and Jason were helpful and professional in answering my questions. More

by slovo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Rodriguez, Jason McCann
July 17, 2013

Jeremy, Sang and Alex all made my Leasing experience a breeze. It actually took longer fro them to explain the features of the car than to process my application. More

by Hsloan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sang Lee, Jeremy Israel-Tombs, Alex Patti
July 03, 2013

I returned a lease on a 2010 Mercedes S400 and was told that additional forms would need to be signed in order to complete the return. That is fine. I was told that I needed to contact Ken Lemler in order More

by NeoJade
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Ken Lemler
Jul 17, 2013 -

Mercedes-Benz of Calabasas responded

Hi NeoJade, Thank you for bringing this issue to our attention. The experience you are describing is certainly not consistent with our customer service model. Please contact Marcia Gay directly at 818-642-6026 so that we may work with you to resolve this issue. Thank you.

June 18, 2013

Scheduled maintenance was a breeze. Professional and fast, everyone was friendly and the renovated waiting area is very nice. Nice to be able to stop in even without an appointment. More

by davids19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Crown, Jack Mirsky
June 13, 2013

I did inquiring at 4 other dealerships, I chose to purchase my new E350 from MB of Calabasas. I am happy I gave them a chance to earn my business. My salesperson, was outstanding. He went out of his w More

by Brendenh902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armond Chalmers
May 23, 2013

Great service from the moment I walked in the door to the close of the sale. Even received a follow up call a week later to confirm I was happy with my purchase. More

by McGuirep
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Courtland Dixson, Alex Patti
May 16, 2013

Not the typical service center that one might expect. It seems as if they know almost every customer by name when they walk through the door. That shows me they care about their customers and make them feel More

by Jannaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zubair Ali, Alon Asherson, Jose Rodriguez
May 14, 2013

Due to the knowledgeable and friendly sales department is the reason we have purchased 3 cars from them for our family. No bait and switch, just bottom line and to the point. We have never had to play games More

by Graced026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Lemler, Jason Cascio
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