Mercedes-Benz of Calabasas

Service Very pleasant experience. Great customer service. I was in and out quickly. They have after hours drop off which is amazing . My advisor was very help Very pleasant experience. Great customer service. I was in and out quickly. They have after hours drop off which is amazing . My advisor was very helpful. More

Excellent My service adviser Steve was very helpful & honest. All my questions & concerns were addressed without the pressure of up selling more than what the a My service adviser Steve was very helpful & honest. All my questions & concerns were addressed without the pressure of up selling more than what the actual car service needed. Thank you Steve!!! More

Overall great experience Jeremy was very informative and understanding of my budget. He worked with me through all of the details and got me exactly what I wanted! Jeremy was very informative and understanding of my budget. He worked with me through all of the details and got me exactly what I wanted! More

Great Accommodations We are on our 3rd lease with Calabasas MBZ. Every transaction is smooth and seamless. Jeremy in the Lease dept always keeps in touch with over the yea We are on our 3rd lease with Calabasas MBZ. Every transaction is smooth and seamless. Jeremy in the Lease dept always keeps in touch with over the years and remembers everything from day one. We just exchange a couple emails on what we want. Jeremy will find it and let us know when to come pick up the car. The facility is great and location is easy to get in and out of. The Purchase at MBZ of Calabasas really gives a feeling like you a have private MBZ concierge. More

Average Military guy w FOUR MBZ over 5 years. Another MBZ to my name (C300 2dr coupe) Beautiful car in Silver and tinted. I met Jeremy I. Thombs about 5 years ago and had a budget for a Honda and Another MBZ to my name (C300 2dr coupe) Beautiful car in Silver and tinted. I met Jeremy I. Thombs about 5 years ago and had a budget for a Honda and he set me up big time in C230, Then a C250, and another CLA250 and a few weeks ago he again pushed the #s for me and took back my C250 LEASE and set me up big in a new C300. Not once have i ever felt like MBZ was out to make me a # and a plus one for a sales persons monthly commission numbers. I stated my $ budget and MBZ / JT made it happen. I will always buy my cars from MBZ Calabasas, or wherever J Thombs finds himself behind a desk. I am an Army Reservist (37F Airborne) and a Water Treatment Operator for the CIty and noone can figure out why i have always had such nice cars. I tell them " Talk to JT and just ask politely and he will get you rolling!" I must also say that J Thombs is an all around genuine good guy as well who is anything but a typical salesman looking to sell a car!" I can say this because i once sold cars and i was a snake. Other local dealers were not even close to the #s JT assisted me with. More

excellence so convenient to make my appointment online. then i also very much appreciate the reminder. when we arrived for our 8am appointment, ryan came right so convenient to make my appointment online. then i also very much appreciate the reminder. when we arrived for our 8am appointment, ryan came right out. it took less than 10 minutes for him to get the info he needed of the car. we didn't need a ride so we left. we got the promised phone call when the car was ready. when we picked the car it had been washed! and again we were in and out in less than 15 minutes! i love calabasas mercedes More

No Hassle, Professional Service We've been working with this dealership for many years and have always found them to be professional, low-pressure and the service department to be gr We've been working with this dealership for many years and have always found them to be professional, low-pressure and the service department to be great. Jeremy Israel-Tombs worked with us as we closed out one lease and moved into another. He was very helpful in helping us find what we were looking for and working things out on the lease to our satisfaction. He even set us up with another Sonic-owned Toyota dealership in Colorado where we had a great experience leasing another vehicle. It was a hassle-free experience and that was in large part due to Jeremy. More

Jeremy Israel -Tomb I just leased another car (4th car) from Jeremy and the experience was wonderful. He got the car that I wanted and made the process so easy. If you I just leased another car (4th car) from Jeremy and the experience was wonderful. He got the car that I wanted and made the process so easy. If you want to have a hassle free experience you should contact Jeremy as I highly recommend him. More

dealer sucks never buy another car from EVER! we purchased a pre owned vehicle from them, we have always had an issue with vibration in steering in our E350 since day it was purchased. We took to we purchased a pre owned vehicle from them, we have always had an issue with vibration in steering in our E350 since day it was purchased. We took to dealer and couldn't fix problem and then saying rotors are warped and we have to pay for new rotors and brakes, even though we have an extended warrantee and problem has been existing since new and they won't take responsibility and had to contact Mercedes directly. We have always had Mercedes and purchases from calabasis but NEVER AGAIN!! Go to a smaller personal dealer where you don't become just a number... More