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Mercedes-Benz of Calabasas
Calabasas, CA
439 Reviews
Mercedes-Benz of Calabasas invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 439 reviews
September 18, 2019
Simply the best dealership Came in without an apt but with an almost dead battery. I had less than an hour before an appointment I had to make. They put in a new battery, checke Came in without an apt but with an almost dead battery. I had less than an hour before an appointment I had to make. They put in a new battery, checked tire censor which needed resetting and I asked what my car was worth in a trade in. All done in under 45 minutes! More
by Wendy
Employees Worked With
Angel
September 06, 2019
Car purchase Super impressed with the staff that assisted me!! Both Carlos and Raja made me feel right at home. They’re super polite, gentle communicators and Super impressed with the staff that assisted me!! Both Carlos and Raja made me feel right at home. They’re super polite, gentle communicators and extremely knowledgeable at their jobs. Also the entire purchasing process was very quick so I did not have to be there all day. Got there before noon and was out in time to pick up my kids from school! More
by Azeem
Employees Worked With
Carlos, Raja
July 19, 2019
New car purchase Just purchased a new car from Mercedes of calabasas and was very pleased with the experience, expertise and genuine sales. I worked with Nico, the GSM Just purchased a new car from Mercedes of calabasas and was very pleased with the experience, expertise and genuine sales. I worked with Nico, the GSM, and Fred Keshani. I highly recommend both of them. More
by Lisa
Employees Worked With
Nico, Fred Keshani
April 11, 2019
Akeyla made our experience one to remember! She saw our needs and made them available to us without any error. I trust her completely! She made the process s made our experience one to remember! She saw our needs and made them available to us without any error. I trust her completely! She made the process simple and fun. I really felt she understood what we needed and always gave her honest opinion instead of trying to benefit off our sale. More
by Anthony
Employees Worked With
Akeyla
April 05, 2019
Service Jason McCann, our service advisor is one of the best service advisors we've ever had to deal with. He is knowledgeable, accurate and extremely persona Jason McCann, our service advisor is one of the best service advisors we've ever had to deal with. He is knowledgeable, accurate and extremely personable. We've purchased a number of cars at Mercedes of Calabasas and have serviced them there for over a decade because of the service. Thank you More
by timtintin
Employees Worked With
Jason McCann
April 04, 2019
Poor service So if you months ago I was having trouble with my 2017.I took it to Mercedes Calabasas and they supposedly fixed the issue can you months later the ex So if you months ago I was having trouble with my 2017.I took it to Mercedes Calabasas and they supposedly fixed the issue can you months later the exact thing happened. The guy who came to jump the car recommended I try Encino Mercedes and low and behold Calabasas had put in the wrong battery and did not program it so I had nothing but trouble More
by Meditateher
Employees Worked With
Eddie Aquino
March 01, 2019
Overall pleasant experience :) Everyone we dealt with at MBZ Calabasas was very nice! Graham confirmed the car we were interested in was available, and came out to greet us upon arr Everyone we dealt with at MBZ Calabasas was very nice! Graham confirmed the car we were interested in was available, and came out to greet us upon arrival, with the car parked in front, ready to test drive. He was very friendly, and well informed on all the features of the car. He made the whole purchasing process run smoothly and feel relaxed. The only reason I didn’t give 5 stars was because the financing department seemed to be a little back up, and we had to spend some time waiting. We arrived at 11:30am and left with our beautiful car at 4:30pm. More
by Jennyair
Employees Worked With
Graham Becker, Sang Lee
March 01, 2019
Great staff, good service Eddie Aquino is very helpful and knowledgeable. My appointment was on time and my car was repaired as promised clean and with not problems. I didn't h Eddie Aquino is very helpful and knowledgeable. My appointment was on time and my car was repaired as promised clean and with not problems. I didn't have to wait when I got there which was a plus for me. They do good work at their service department. More
by Youngsaavy
Employees Worked With
Eddie Aquino
February 20, 2019
great service and PR Jason McCann is our service manager. We are very please with his knowledge, his experience, being so helpful, friendly and always smiling. Thank you J Jason McCann is our service manager. We are very please with his knowledge, his experience, being so helpful, friendly and always smiling. Thank you Jason! Your dealership is all about SERVICE and that is why we are always leave your dealership satisfied and happy. Thank you all. More
by Papar
Employees Worked With
Jason McCann, John Nazarian
February 14, 2019
5-Star Service All The Way! Jason G. took care of everything...w/out laughing at me (lol) and updated me w/ texts along the way. Can't thank him enough! Jason G. took care of everything...w/out laughing at me (lol) and updated me w/ texts along the way. Can't thank him enough! More
by 2795blake
Employees Worked With
Jason G. in Service, Shane Azari
