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Mercedes-Benz of Calabasas

Calabasas, CA

4.6
432 Reviews
Mercedes-Benz of Calabasas invites you to experience a new way to buy and service your vehicle. As a Sonic Automotive Premier Dealership, our entire inventory comes with our Sonic Price. By regularly comparing our prices with the local market, Sonic Price eliminates the time-consuming negotiation process and delivers you an exceptional deal.
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24181 Calabasas Rd

Calabasas, CA

91302

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Showing 432 reviews

November 25, 2019

With it every step of the way! Just leased a 2020 GLC 300 4Matic Coupe! Shout out to Sheena who was amazing! We saw the car online, popped them an email, and the next day we were d More

by ladkins000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Amby, Sheena Baca
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 20, 2019

Very efficient & fast service, professional employees. Loaner cars available which also was done fast & within no hassle. On pick up we had no problems, was done as it was proposed. More

by MG
Recommend Dealer
Yes
Employees Worked With
Kyle Wiens
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 20, 2019

Great experience! Friendly and family like environment. Willing to please you and work with you till you are satisfied. Definitely one of the best dealership, if not th More

by drborisc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anna Litovskaya, Fred Keshani
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

November 16, 2019

Excellent and friendly service. Team was able to accommodate me without a problem and limited wait. Eddie always goes out of his way to ensure items are covered under warranty. Great service. More

by Jet
Recommend Dealer
Yes
Employees Worked With
Eddie Aquino
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

October 27, 2019

Great & easy to work with They were accommodating to help me out late in the evening at 7pm & stayed after regular business hours to finish the sale. Sheena set the appointmen More

by AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha Finance manager and Carlos Sales, Sheena Baca
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

October 18, 2019

They do not honor their word, and you will pay that on your I paid $350 to have my mechanic inspect the car, guy arrives, for them to inform you that they sold the car. they Don't really hold their word, they a More

by OutOfStateBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Roman, Deniz
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, we apologize for the delayed response. Thank you for taking the time to leave us this feedback. It is discouraging to learn that your experience was not a positive one, but your feedback helps us improve moving forward. We hope you will consider us in the future, have a nice day.

October 17, 2019

Great customer service Fred my sales guy was just great from start to completion of my purchase. Mesha in finance put the icing on the cake! Overall my experience at this de More

by JYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misha in Finance, Fred Keshani
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

October 07, 2019

OUT OF STATE BUYERS BEWARE Responsive, transparent, and Sheena was great. We had agreed on the purchase verbally back on 10/4. I was told that they are unable to accept a deposi More

by fryguy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sheena Baca
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, we apologize for the delayed response. Thank you for taking the time to leave us this feedback. It is discouraging to learn that your experience was not a positive one, but your feedback helps us improve moving forward. We hope you will consider us in the future, have a nice day.

October 04, 2019

Jason was helpful, professional and very responsive, kept me updated during process of fixing my car. I had an excellent experience with Jason and MB Calabasas More

by Razi D
Recommend Dealer
Yes
Employees Worked With
Jason McCann
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 28, 2019

THE BEST SERVICE This is by far the best service I have ever received at any dealership. Highly recommend you to go. Kyle gave me very good service for my car More

by Yousaf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wiens
Feb 26, 2020 -

Mercedes-Benz of Calabasas responded

Hi there, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

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