Mercedes-Benz of Boston - Service Center

Service was great and completed on time as promised. I definitely will return for future service 👍🏽 I definitely will return for future service 👍🏽 More

I am a first time Mercedes owner and I can’t believe I didn’t buy one sooner. The car is great but the service is outstanding! Best I’ve ever had. Erica, my service advisor is incredibly skilled when it didn’t buy one sooner. The car is great but the service is outstanding! Best I’ve ever had. Erica, my service advisor is incredibly skilled when it comes to presenting what needs to be done and what the process is going to be. If all service advisers are like her, they’ll have zero customers buying another brands More

Patrick is my go-to service rep. I am always impressed with his knowledge and the care he provides for my car. Always grateful for his commitment to excellence. I am always impressed with his knowledge and the care he provides for my car. Always grateful for his commitment to excellence. More

Knowledgeable service managers, easy to get appts and efficient customer service at Mercedes prices, unfortunately efficient customer service at Mercedes prices, unfortunately More

Patrick was phenomenal- keeping me up to date and helping me solve problems with RMV, inspection etc! Great and efficient support. Thank you! me solve problems with RMV, inspection etc! Great and efficient support. Thank you! More

Responsive to inquiries. Attentive to detail. Accommodating on scheduling. Timely completion. Quality standards. Excellent communications on an ongoing basis Attentive to detail. Accommodating on scheduling. Timely completion. Quality standards. Excellent communications on an ongoing basis More

Great customer service. Mike Robinson is a very nice person. He was very patient and explained to me about what needed to repair Mike Robinson is a very nice person. He was very patient and explained to me about what needed to repair More

Patrick is one of the best customer relationship manager. Always courteous and attentive to customer’s needs. Always courteous and attentive to customer’s needs. More

Michael that helped us with service was outstanding. He answered all our concerns and was wonderful He answered all our concerns and was wonderful More

Quick and friendly service. Many parts in stock so they can turn it around fast. Service center clean and offers refreshments. Many parts in stock so they can turn it around fast. Service center clean and offers refreshments. More