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Mercedes-Benz of Boston
Somerville, MA
2,174 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,174 reviews
October 13, 2022
Knowledgeable service managers, easy to get appts and efficient customer service at Mercedes prices, unfortunately efficient customer service at Mercedes prices, unfortunately More
by leepiano
Employees Worked With
October 12, 2022
Patrick was phenomenal- keeping me up to date and helping me solve problems with RMV, inspection etc! Great and efficient support. Thank you! me solve problems with RMV, inspection etc! Great and efficient support. Thank you! More
by Gingergpersonal
Employees Worked With
October 11, 2022
Responsive to inquiries. Attentive to detail. Accommodating on scheduling. Timely completion. Quality standards. Excellent communications on an ongoing basis Attentive to detail. Accommodating on scheduling. Timely completion. Quality standards. Excellent communications on an ongoing basis More
by ellennadler
Employees Worked With
October 11, 2022
Great customer service. Mike Robinson is a very nice person. He was very patient and explained to me about what needed to repair Mike Robinson is a very nice person. He was very patient and explained to me about what needed to repair More
by bguan
Employees Worked With
October 11, 2022
Great sales service and support. I had a Wonderful experience no issues at all. Sales was great I had a Wonderful experience no issues at all. Sales was great More
by Traverso
Employees Worked With
October 11, 2022
Experience is good. Reply to messages quickly and always give the updates on time. Will come again for my next car. Reply to messages quickly and always give the updates on time. Will come again for my next car. More
by RW
Employees Worked With
October 10, 2022
Patrick is one of the best customer relationship manager. Always courteous and attentive to customer’s needs. Always courteous and attentive to customer’s needs. More
by Elbdenna
Employees Worked With
October 09, 2022
Michael that helped us with service was outstanding. He answered all our concerns and was wonderful He answered all our concerns and was wonderful More
by leslie.arslanian
Employees Worked With
October 08, 2022
Staff was friendly, efficient and knowledgeable. We were well taken care of on all aspects of looking at car options all of the way through purchase. We were well taken care of on all aspects of looking at car options all of the way through purchase. More
by rothmeiermj
