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Mercedes-Benz of Boston
Somerville, MA
2,174 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,174 reviews
March 18, 2023
The vehicle was brought in for 40K maintenance, 2 outstanding recalls and 1 software related problem. A loaner was provided and the experience was very pleasant and satisfactory. Everyone was on to outstanding recalls and 1 software related problem. A loaner was provided and the experience was very pleasant and satisfactory. Everyone was on top of things from the moment I arrived at the service area. Welcome staff, service technician, loaner staff... all welcomed me and provided their best service. I strongly recommend the service department of this dealership. More
by N. Pham
Employees Worked With
Other Employees :
Carlos Romero
March 17, 2023
Patrick has been a huge help! Thank you for being patient with me. I’m a very picky client and he makes sure my car is in excellent condition. Thank you for being patient with me. I’m a very picky client and he makes sure my car is in excellent condition. More
by Restrepocg
March 13, 2023
We have been doing business with Chip for many years! He is a true professional. It’s always a wonderful experience. We are proud to call him our Friend! He is a true professional. It’s always a wonderful experience. We are proud to call him our Friend! More
by maryellendoherty173
Employees Worked With
Chip McCarty
March 10, 2023
Working with Andy Espinosa at this dealership was a pleasure. Andy was very knowledgeable about the vehicle we were interested in. It was also great that we felt absolutely no pressure. Once we decided pleasure. Andy was very knowledgeable about the vehicle we were interested in. It was also great that we felt absolutely no pressure. Once we decided to move forward with the purchase, finalizing the transaction was also smooth and stress-free. I highly recommend Mercedes-Benz of Boston and especially Andy! More
by tomstefanick
Employees Worked With
March 09, 2023
Purchased a vehicle last fall and met Tabish I. An extremely pleasant experience. Decided to make a change and had an equally pleasant process with Tabish again. Hope he continues to work at the d An extremely pleasant experience. Decided to make a change and had an equally pleasant process with Tabish again. Hope he continues to work at the dealership for fit needs. More
by Sweets22
March 06, 2023
Amel was a pleasure to deal with. Very knowledgeable and personable, dealing with him was one of the best experiences we've ever had at a dealership. Also want to extend Kudos to Kris Very knowledgeable and personable, dealing with him was one of the best experiences we've ever had at a dealership. Also want to extend Kudos to Kris on the business end of things he was also great to work with. With these folks the bar has been set really high so the competition better beware! More
by tmayo
March 05, 2023
Top-notch experience, this is the standard all companies should look to. From ordering to delivery, I was kept informed and felt confident everything was going to be perfect. And indeed it was perfect! should look to. From ordering to delivery, I was kept informed and felt confident everything was going to be perfect. And indeed it was perfect! More
by Lance
March 03, 2023
A friend of mine and Boston Mercedes long time customer said to me, "Go to Boston Mercedes and see Robert Tinkham" and it was great advice. Robert answered every one of my 1,027 questions and reviewed opt said to me, "Go to Boston Mercedes and see Robert Tinkham" and it was great advice. Robert answered every one of my 1,027 questions and reviewed option after option and allowing me time to think about what was best for me. I enjoyed working with Robert and would insist my family and friends work with Robert in their buying process. More
by bhsmaxdad
Employees Worked With
Other Employees :
Chris from digital experience who taught me to use the interface
March 02, 2023
I would definitely recommend Rob Tinkham. Not only did we get a great deal, he was very easy to work with and made the process simple and fast. Not only did we get a great deal, he was very easy to work with and made the process simple and fast. More
by Alex Kai Li
Employees Worked With
March 02, 2023
Had a fantastic experience buying my vehicle from MB Boston. Rob Tinkham is great to work with. He's very professional, answering all of my questions and made car buying a worry-free experience. I also Boston. Rob Tinkham is great to work with. He's very professional, answering all of my questions and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a high level of customer service. Highly recommended! More
by Alex Kai Li
Employees Worked With
