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Mercedes-Benz of Boston
Somerville, MA
2,208 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,208 reviews
June 25, 2023
Excellent service and communication. Drop off was efficient, loaner car was nice and frequent calls and text as the car was serviced was much appreciated. Drop off was efficient, loaner car was nice and frequent calls and text as the car was serviced was much appreciated. More
by brendachampy
Employees Worked With
June 25, 2023
Very professional n great service. My service advisor is very good. Always helpful when ur in need. My service advisor is very good. Always helpful when ur in need. More
by jinniekimdesign
Employees Worked With
June 24, 2023
My visit here is always pleasant. I trust the team with my vehicle and my advisor Schneider provides excellent customer service, easy to talk to and is well equipped with knowledge. T I trust the team with my vehicle and my advisor Schneider provides excellent customer service, easy to talk to and is well equipped with knowledge. The team recognizes faces and is quite welcoming. My car is returned looking and feeling twice as good. Thank you Mercedes-Benz of Boston More
by Lovefera
Employees Worked With
June 21, 2023
I had an excellent experience at Mercedes Benz of Boston Sommerville with Salesperson Rob Tinkham. He was knowledgeable, attentive, and provided exceptional customer service throughout the entire process. R Sommerville with Salesperson Rob Tinkham. He was knowledgeable, attentive, and provided exceptional customer service throughout the entire process. Rob's professionalism and expertise made buying a car a smooth and enjoyable experience. I highly recommend him for anyone in search of a reliable and customer-oriented salesperson. More
by gujare.saurabh
Employees Worked With
June 20, 2023
Support and service at Mercedes-Benz is always top notch, courteous and professional! I recommend their service department against other dealerships I have dealt with. courteous and professional! I recommend their service department against other dealerships I have dealt with. More
by Richv0722
Employees Worked With
June 15, 2023
Dana and salesman were great love the vehicle and people are easy to work with are easy to work with More
by jtoyias
Employees Worked With
June 12, 2023
We wanted to thank and recognize Mr. Tavish Iqbal from the bottom of our heart for always going above and beyond for us. It was a wonderful experience during the purchase process of 2022 Tavish Iqbal from the bottom of our heart for always going above and beyond for us. It was a wonderful experience during the purchase process of 2022 GLC 300 on 05/27/2023.. We will highly recommend of Mercedes-Benz of Boston and the main reason behind that is sales personnel Mr. Tavish Iqbal for being so genuine and kindhearted and clear understanding of customer need. Monideepa & Prasenjit More
by Monideepa
Employees Worked With
June 12, 2023
Service department did a great job. Patrick and team have always looked after my car Patrick and team have always looked after my car More
by ingrid
Employees Worked With
