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Mercedes-Benz of Boston
Somerville, MA
2,208 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,208 reviews
July 18, 2023
Dealership is amongst the very best. Very professional and not pushy. Ronald Escobar was polite, knowledgeable and extremely pleasent to work with in a sometimes uncomfortable envirome Very professional and not pushy. Ronald Escobar was polite, knowledgeable and extremely pleasent to work with in a sometimes uncomfortable enviroment. More
by svduchess
Employees Worked With
July 16, 2023
Efficient. They have very attentive employees. They are out to make the car experience as pleasant and quick as possible. They have very attentive employees. They are out to make the car experience as pleasant and quick as possible. More
by Leipzig
Employees Worked With
July 14, 2023
This is the BEST dealership ever. I will never go anywhere else! This is my second purchase and I recommend it to everyone. Thank you Jeff and Eric. I will never go anywhere else! This is my second purchase and I recommend it to everyone. Thank you Jeff and Eric. More
by Vnesthetics
July 11, 2023
Third Mercedes I purchased here. Best salesman. Andy Espinosa. Fair, honest, great communication. Got a great price on my trade in. Best salesman. Andy Espinosa. Fair, honest, great communication. Got a great price on my trade in. More
by roadskells
July 11, 2023
Great dealership top notch workers great customer service I wouldn’t go anywhere else Boston Mercedes in Somerville is the best and a big thank you to Gil and Albert they are the best I wouldn’t go anywhere else Boston Mercedes in Somerville is the best and a big thank you to Gil and Albert they are the best More
by Michelle
July 11, 2023
Convenient location, knowledgeable staff, clean loaner cars, Friendly service people. Piece of mind that my car will be serviced correctly. cars, Friendly service people. Piece of mind that my car will be serviced correctly. More
by JG
Employees Worked With
July 08, 2023
Always very responsive whenever an out of regular service cycle develops. These and regular service intervals easy to schedule. I have always found the work thorough and reasonably priced. cycle develops. These and regular service intervals easy to schedule. I have always found the work thorough and reasonably priced. More
by Sjricci
Employees Worked With
July 07, 2023
Easy to schedule an appointment. My Service Advisor Michael Robinson was fabulous. He did a great job managing the service area and handling request from many customers! I appreciat My Service Advisor Michael Robinson was fabulous. He did a great job managing the service area and handling request from many customers! I appreciated his thoughtfulness with answering my questions and managing my service appointment today. More
by MsCatinboston
Employees Worked With
July 04, 2023
They done great job to my car. They are very friendly. I recommended 🤩 all the employees treat me with a bright smile ☺️ They are very friendly. I recommended 🤩 all the employees treat me with a bright smile ☺️ More
by ailenedasilva2
Employees Worked With
