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Mercedes-Benz of Boston
Somerville, MA
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
June 05, 2023
Ron was very attentive, flexible, and thorough throughout the buying process. I recommend him and MB of Boston. the buying process. I recommend him and MB of Boston. More
by bboston23
Employees Worked With
June 03, 2023
I like this dealership. Convenient location and professional people who seem to care about giving good service to their customers. I will be leasing my next vehicle from her Convenient location and professional people who seem to care about giving good service to their customers. I will be leasing my next vehicle from here. That should be coming up soon. Schneider gave me a name of a sales person to talk to. I will follow up with him. More
by Elisa.daley
Employees Worked With
June 02, 2023
I wanted to thank and recognize Ricardo Bautista (Richi) from the bottom of my heart for always going above and beyond for me. The reason why I always go to this specific Mercedes location is because I know from the bottom of my heart for always going above and beyond for me. The reason why I always go to this specific Mercedes location is because I know that I will always have a one of a kind experience. I have been to many Mercedes locations for car services, but none like this location have ever made my experience to be over the top. I will always be a loyal client of Mercedes-Benz of Boston and the #1 reason behind that is my favorite sales guy Richi for being so genuine and kindhearted. More
by Pavli Renja
Employees Worked With
June 01, 2023
Thank you Jimmy and the service team for making sure that my car is safe and in great condition. It’s always a pleasure to deal with employees at MB they are knowledgeable,helpful and caring about their cli my car is safe and in great condition. It’s always a pleasure to deal with employees at MB they are knowledgeable,helpful and caring about their clients. Great team work! More
by lucyna.blanken
June 01, 2023
Fantastic service. This dealership truly offers a world class experience, whether you are visiting for sales or service. Every part of my visit was pleasant, quick, an This dealership truly offers a world class experience, whether you are visiting for sales or service. Every part of my visit was pleasant, quick, and efficient. Would highly recommend! More
by David
May 30, 2023
Been dealing with this Dealership for the past 20 years or More If They Provided Lous y Service I Would Have Terminated Long Ago. or More If They Provided Lous y Service I Would Have Terminated Long Ago. More
by Jortiz5
Employees Worked With
May 30, 2023
Outstanding service. People oriented Dealership. Definitely the best Car Dealership service I ever had and I’ll highly recommend. People oriented Dealership. Definitely the best Car Dealership service I ever had and I’ll highly recommend. More
by Valdano Djonkou
Employees Worked With
May 28, 2023
Jimmy is very responsible, and helping me up with everything there . Good service and good staff. everything there . Good service and good staff. More
by Vicky
May 27, 2023
Consistent: Always efficient, always friendly and most importantly always customer need first. The reason I’ve been a customer for decades is because I’m always certain that decisions are made based upon importantly always customer need first. The reason I’ve been a customer for decades is because I’m always certain that decisions are made based upon safety and top performance of my car and my budget and needs. I’ve never felt pressured and have on more than a few occasions been surprised by advice that favors me and avoids an unnecessary cost. More
by costello_j
Employees Worked With
May 26, 2023
This dealership gave me excellent service . The staff was very polite and professional. They also cleaned my car very well… The staff was very polite and professional. They also cleaned my car very well… More
by Terencegrant00
Employees Worked With
