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Mercedes-Benz of Boston
Somerville, MA
2,172 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,172 reviews
June 15, 2023
Dana and salesman were great love the vehicle and people are easy to work with are easy to work with More
by jtoyias
Employees Worked With
June 12, 2023
Service department did a great job. Patrick and team have always looked after my car Patrick and team have always looked after my car More
by ingrid
Employees Worked With
June 12, 2023
We wanted to thank and recognize Mr. Tavish Iqbal from the bottom of our heart for always going above and beyond for us. It was a wonderful experience during the purchase process of 2022 Tavish Iqbal from the bottom of our heart for always going above and beyond for us. It was a wonderful experience during the purchase process of 2022 GLC 300 on 05/27/2023.. We will highly recommend of Mercedes-Benz of Boston and the main reason behind that is sales personnel Mr. Tavish Iqbal for being so genuine and kindhearted and clear understanding of customer need. Monideepa & Prasenjit More
by Monideepa
Employees Worked With
June 09, 2023
I live only 5 miles from a Mercedes dealership but I make it a point to travel 20 miles to Mercedes - Benz of Boston because of their excellent service. I’ve been driving an S class for the past 25 year make it a point to travel 20 miles to Mercedes - Benz of Boston because of their excellent service. I’ve been driving an S class for the past 25 years and purchased my last 2 from Mercedes-Benz of Boston. Very friendly with excellent customer service. The director of customer care Albert makes sure you’re 100% satisfied before you leave which is definitely the reason I go out of my way and continue to come back..The Best! you won’t be disappointed . Forever a Mercedes Benz owner, Keith More
by Mercedes Benz forever
June 07, 2023
I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I have had the pleasure of visiting the establishment, Mr. Berisha has consistently displayed remarkable problem-solving skills and an unwavering willingness to assist customers directly. His commitment to providing outstanding service is truly commendable. More
by Aliyev Omar
Employees Worked With
June 07, 2023
I would like to express my utmost admiration for Mr. Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I hav Albert Berisha and commend him for his exceptional dedication to his responsibilities and customer service at Mercedes-Benz of Boston. Whenever I have had the pleasure of visiting the establishment, Mr. Berisha has consistently displayed remarkable problem-solving skills and an unwavering willingness to assist customers directly. His commitment to providing outstanding service is truly commendable. More
by Aliyev Omar
Employees Worked With
June 07, 2023
We drove to the dealer without an appointment and got serviced right away. Richie was incredibly helpful. He patiently listened to our needs and we got the car we wanted! serviced right away. Richie was incredibly helpful. He patiently listened to our needs and we got the car we wanted! More
by Marantz
Employees Worked With
June 06, 2023
They are very knowledgeable about the Mercedes Benz, their customer service and care is remarkable. They keep the vehicle owner updated by every progress while it’s in the shop. their customer service and care is remarkable. They keep the vehicle owner updated by every progress while it’s in the shop. More
by Blessing Naigaga
Employees Worked With
June 06, 2023
MB of Boston is the best place in New England to have your car serviced. I split my time between Boston and southern Rhode Island and if my car needs service when I am in RI I will always drive the almo your car serviced. I split my time between Boston and southern Rhode Island and if my car needs service when I am in RI I will always drive the almost 2 hours to MB of Boston even though I have several dealerships closer. My service advisor Jimmy is the best and ensures that everything always goes smoothly. More
by john.glynn
Employees Worked With
