Mercedes-Benz of Boston

They ruined my windshield washer fluid reservoir and placed a wrong cap on the front tyre since I asked was concerned about few other things. On top of all these things my car is under warranty and I dr placed a wrong cap on the front tyre since I asked was concerned about few other things. On top of all these things my car is under warranty and I drove almost 1 hour for this place More

Excellent customer experience. Goes out of their way to accommodate your schedule and needs in a nice environment Goes out of their way to accommodate your schedule and needs in a nice environment More

I am not a Mercedes owner, but if I ever decide to become one, I would most certainly place Mercedes of Boston at the top of my dealership list. I recently purchased a used car from their used inventory and one, I would most certainly place Mercedes of Boston at the top of my dealership list. I recently purchased a used car from their used inventory and the sales representative,Ronald Escobar, was very professional, attentive and helpful in coordinating all the necessary documentation to the satisfaction of myself and the dealer to finalize the purchase. I would not hesitate to recommend Mercedes of Boston to anyone looking for a vehicle at their facility. More

Ryan, you were a pleasure to work with. Some of the timing between your company and my agent was off a bit but not much you could do about that . Detailing was good. So thank you for making Some of the timing between your company and my agent was off a bit but not much you could do about that . Detailing was good. So thank you for making this an enjoyable experience- I find that unusual with most dealers I have dealt with. More

Mike was professional, sincere to his customers, he explained about what was the problem of my car in details explained about what was the problem of my car in details More

The service center is always very clean and efficient I want to give a shout out to Albert Berisha, always polite , attentive, knowledgeable He seems to understand what the issues are with my car. Always m want to give a shout out to Albert Berisha, always polite , attentive, knowledgeable He seems to understand what the issues are with my car. Always make sure my car is ready when I need it. I think the management team needs to congratulate him for " job well done !!!" to encourage the other service personnel . That is the reason I stay with Benz and this service center since they are opened More

Albert Berisha’s professionalism, technical expertise, on-time delivery of assignments and honesty in working with his clients make him the backbone of Mercedes Benz of Boston’s service department. My fam on-time delivery of assignments and honesty in working with his clients make him the backbone of Mercedes Benz of Boston’s service department. My family and I had many MBs over the years but would not want anyone else in charge of our cars’ maintenance and well-being. Albert personifies excellence in Client Relationship Management. MB of Boston‘s management is blessed to have a professional like Albert on board. More

Worked with Andy. He is really patient, thorough, and helpful throughout the entire process. Made car pickup a very special experience, which I appreciated! Would reco He is really patient, thorough, and helpful throughout the entire process. Made car pickup a very special experience, which I appreciated! Would recommend! More

The whole team was awesome. Matt, Sharon and the Valet supervisor. Very accommodating and friendly. Matt, Sharon and the Valet supervisor. Very accommodating and friendly. More

Mike (Michael Robinson @ Mercedes-Benz of Boston) is knowledgeable, identifies issues and explains in detail, prioritizes the problems which makes it easy for decisions for next steps. Gives good honest knowledgeable, identifies issues and explains in detail, prioritizes the problems which makes it easy for decisions for next steps. Gives good honest advice. Thank you, Mike. More