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Mercedes-Benz of Boston
Somerville, MA
2,191 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,191 reviews
November 13, 2024
Schneider is great and is great with communication when my car is being serviced and keeping me updated with any news my car is being serviced and keeping me updated with any news More
by Apoljo
Employees Worked With
November 12, 2024
I've purchased my vehicle here and always have all services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and services done at this dealership ever since. 5+ years and I don't recall there was any disappointments. We have an assigned service technician and Schneider has been excellent. Friendly, effective, professional, are his top qualities. Great job! Thank you! More
by N. Pham
Employees Worked With
November 10, 2024
The service was excellent good customer service the service rep was very knowledgeable and courteous service rep was very knowledgeable and courteous More
by lucy ,doleyres
Employees Worked With
November 09, 2024
Gerald and Zac are very helpful and work hard for helping us to get the car we want and we are very happy with their service us to get the car we want and we are very happy with their service More
by sky
Employees Worked With
November 09, 2024
I come here for service. It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, It's not cheap (it's a Mercedes dealership), but they've always done excellent work without pressuring me to do anything extra. The staff is helpful, and they do have a comfortable and well stocked waiting area. More
by neils123
Employees Worked With
November 05, 2024
The Service Dept and especially Patrick are excellent at HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on HC Merc in Somerville. They repair vehicles with honesty and integrity providing detailed reports of deficiencies or upcoming service needs based on typical driving wear. They get work done quickly and provide new, top-quality loaner vehicles you may prefer to keep! More
by jfperroncello
Employees Worked With
November 05, 2024
The service is exceptional. The staff is amazing. Jim Miniatis is the BEST! Thank you!!!! The staff is amazing. Jim Miniatis is the BEST! Thank you!!!! More
by mariacurtatone
Employees Worked With
November 02, 2024
As always great service and attention to detail. Dealership is spot on, clean, easy to get to, and personnel are very customer oriented. Dealership is spot on, clean, easy to get to, and personnel are very customer oriented. More
by corvis_us
November 02, 2024
Always First Class. Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but a Have been with this dealership for 20 years. Albert Berisha is simply an outstanding Service Advisor. He is not only extremely professional, but always goes beyond the call of duty to make sure to make my service experience as timely and convenient as possible. Greatly appreciated! Alexio, though fairly new at this dealership, was very helpful and has already adopted the high standards of Mercedes Benz. More
by hifella1
November 02, 2024
First time going there. People were kind, place was immaculate. Staff very friendly. Mr. Ryan was a delight to work with, he even drove my car around to the front of the bui People were kind, place was immaculate. Staff very friendly. Mr. Ryan was a delight to work with, he even drove my car around to the front of the building for me. I’m very happy with my experience! More
by Laura V
Employees Worked With
