Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Boston
Somerville, MA
2,191 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,191 reviews
November 20, 2024
My experience with Herb Chamber dealers has been consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relati consistently satisfying from Audi to Mercedes. Buying my AMG from Robert here was smooth. However, I always emphasize that post-purchase, your relationship with the service department becomes crucial. At Boston Mercedes, Service Manager Albert Berisha sets a high standard for service, communication, and professionalism. His passion for his work and pride in representing the brand and himself are evident. I'm impressed and would recommend him to any family or friends buying. More
by Ennio Carboni
Employees Worked With
November 20, 2024
Buen servicio me busco la mejor calidad conforme con lo k compre muchas gracias Por todo k compre muchas gracias Por todo More
by Vladimir
Employees Worked With
November 19, 2024
The service team was accommodating and very helpful in diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. diagnosing the problem to my car. The car was ready late and they also let me keep my loaner car for an extra day. More
by abc9
November 18, 2024
Helpful on the phone and in person. Good information on our repair. We will be back! Good information on our repair. We will be back! More
by jplassmann
November 18, 2024
This dealership has good cars and the people that work there are very nice people. I like the experience with them and I can’t wait to drive my Mercedes there are very nice people. I like the experience with them and I can’t wait to drive my Mercedes More
by isnoder
November 17, 2024
The service at Mercedes Boston is always great. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy. Their staff is professional and patient. They establish an easy communication system with their customers and are trustworthy. More
by mxf
Employees Worked With
November 16, 2024
Phenomenal service and phenomenal space. Takes me 2 hours each way to get to dealership with other Mercedes dealership much closer, but the drive is worth it. Best dealership I have ever w Takes me 2 hours each way to get to dealership with other Mercedes dealership much closer, but the drive is worth it. Best dealership I have ever went to and I have been to several different ones with other family members. This dealership is award winning if there was such a thing as awards for dealerships. More
by Jackiethomson100
Employees Worked With
Other Employees :
I believe it was Schneider but if not please give awesome rating to gentlemen who serviced me. I do not remember his name.
November 14, 2024
Richie was amazing to us today! He helped me find the right car for me, super happy with my car purchase! Would definitely recommend this dealership!! He helped me find the right car for me, super happy with my car purchase! Would definitely recommend this dealership!! More
by Ibtissambouba
Employees Worked With
November 14, 2024
We had a great experience with the service department as always. We can’t say enough about Albert. Five stars every time! always. We can’t say enough about Albert. Five stars every time! More
by Periommsc
Employees Worked With
November 13, 2024
Mercedes Benz of Boston has been my preferred dealership for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages for over 2 decades. Their service department is second to none. I’ve never had a bad experience there and employees like Jimmy facilitate all stages of the process and make it a seamless, enjoyable interaction! More
by Edgboston
