Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mercedes-Benz of Boston

Somerville, MA

Overview
Employees
Reviews
Vehicles
4.9
2,171 Reviews
Our core philosophy to give drivers the best car buying experience possible is what separates us from our competitors. By providing incentives like our Smart Pricing Guarantee which enables you to get your money back or exchange your choice of model within certain parameters, we ensure that the car you keep is one that satisfies you. You can trust our team to uphold the "one car at a time" approach, giving you the value you deserve.
Contact Dealership
View Awards

259 McGrath Hwy

Somerville, MA

02143

Directions

By Type

Showing 2,171 reviews

November 02, 2024

Great and fast service. Understood the problem with remote diagnostics and was able to troubleshoot immediatrly More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schneider Limose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Mercedes-Benz of Boston responded

Steve, we're delighted to hear that our team at Mercedes-Benz of Boston could provide you with quick and efficient service. Thanks for sharing your experience!

November 01, 2024

Great experience again. Bought my 5th vehicle from them and it was smooth and fast again. Always happy with their attentive service. More

by Nathan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Whitelaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Umer Iqbal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Mercedes-Benz of Boston responded

Nathan, thank you for your continued trust in Mercedes-Benz of Boston! We're delighted to hear that your experience was smooth and fast once again. Enjoy the new ride!

November 01, 2024

Amazing, timely and professional service provided by everyone from porter to Service advisor Albert! Thank you everyone. More

by TM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that you received amazing and professional service from our team at Mercedes-Benz of Boston! Thank you for acknowledging Albert and the rest of the crew. We appreciate your support!

October 31, 2024

Best Mercedes Dealership. I’ve been with the Dealership for over 20 yrs., and the customer service is exemplary. More

by MsCatinboston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bertrand Plique
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2024 -

Mercedes-Benz of Boston responded

MsCatinboston, thank you for your loyalty and kind words about Mercedes-Benz of Boston! We're delighted to know that our customer service has consistently met your expectations over the years.

October 31, 2024

And I quote “customers deserve the best service - Ryan R” (my service rep) 10/10 More

by Khelseasingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ramsingh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Mercedes-Benz of Boston responded

Thank you for sharing your experience! Ryan & the team appreciate your support and look forward to seeing you again next time here at Mercedes-Benz of Boston!

October 31, 2024

Sales person Andy was great. Missed out on 1 car and he found a better car and deal for us. Very pleased with dealership. More

by jponeill45
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andy Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that Andy was able to assist you at Mercedes-Benz of Boston! Thank you for sharing your positive experience with us. Enjoy the new ride!

October 27, 2024

Excellent service, Albert's attention is familiar and he explains very well the process of developing work for the vehicle More

by Diego franco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Mercedes-Benz of Boston responded

Diego, we're delighted to hear that Albert provided excellent service and clear explanations at Mercedes-Benz of Boston. Thanks for sharing your experience!

October 26, 2024

Service was courteous, fast, and well-handled. Jimmy kept me in constant contact. Always a pleasure. More

by rlfriedman100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Maniatis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2024 -

Mercedes-Benz of Boston responded

We love knowing that our team has earned your business and continued providing a level of excellence you can count on! Thank you for the five-star rating! - Mercedes-Benz of Boston

October 26, 2024

Ronald Escobar took time out of his sales day to walk my wife and I through the dashboard features of her GLS after a service appointment. He went above and beyond for a customer who did not purchase the ve More

by Bob S
Recommend Dealer
Yes
Employees Worked With
Albert Berisha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Escobar
Report | Print
Oct 28, 2024 -

Mercedes-Benz of Boston responded

Bob, we're delighted to hear that Ronald went above and beyond for you at Mercedes-Benz of Boston. It's wonderful knowing he could assist with your GLS features so effectively. Thank you for sharing this experience!

October 23, 2024

Great service from Gerald Quek, giving me a second tutorial on the dashboard functions, gettings answers to questions he had not previously encountered. More

by cbconsta
Recommend Dealer
Yes
Employees Worked With
Gerald Quek
Report | Print
Oct 23, 2024 -

Mercedes-Benz of Boston responded

We're delighted to hear that Gerald provided you with excellent service and a thorough tutorial at Mercedes-Benz of Boston. Thank you for sharing your experience, and we're here if you have any more questions!

1
2
3
4
...
218