Mercedes-Benz of Bellevue

Wow the service department needs some serious attention. .. Wrong appointments, you have to follow up with them all the time and rude responses .. Wrong appointments, you have to follow up with them all the time and rude responses More

Very happy with our recent experience at Mercedes-Benz of Bellevue. Very good customer service and communication. We were provided a loaner car as the servicing was going to take a full day, and they were Bellevue. Very good customer service and communication. We were provided a loaner car as the servicing was going to take a full day, and they were very flexible with us on the return date. Highly recommend. More

Good people great service and very friendly and on time and keep checking on you to make sure everything was okay li like to thank Jacob very nice person and keep checking on you to make sure everything was okay li like to thank Jacob very nice person More

i have purchased a $145,000 car from this dealer over a month ago as an out of state buyer. They have not registered the vehicle and i am unable to drive it. After weeks of unanswered calls and emails th month ago as an out of state buyer. They have not registered the vehicle and i am unable to drive it. After weeks of unanswered calls and emails they finally got back to me promising to resolve it. The car had missing parts which they promised to send to me, its been 3 weeks and they have not sent anything. This has been the most frustrating and unpleasant experience i have ever had. They are NOT to be trusted. More

Easy experience. Was able to get my desired car quickly, easily, and with care. Will come back again Was able to get my desired car quickly, easily, and with care. Will come back again More

Was in Possestion of my Car for 23 Days and keeping me informed was very, very poor. Service Advisers did not do a good Job in keeping me Informed! { there were 2 of them} To be Fair tho, the Mechanics informed was very, very poor. Service Advisers did not do a good Job in keeping me Informed! { there were 2 of them} To be Fair tho, the Mechanics did a very good Job on the Benz. More

Looks terrific. AutoNation team members all offered help. Friendly environment. Coffee and snacks were offered while waiting. AutoNation team members all offered help. Friendly environment. Coffee and snacks were offered while waiting. More

This is a great location, and a great dealership we have been greeted properly by Sam and we appreciate his knowledge, and his customer skills. been greeted properly by Sam and we appreciate his knowledge, and his customer skills. More

Mercedes of Bellevue is the best dealership in town! Always very courteous and knowledgeable. They did a great job servicing my car and left it clean and ready to go. Always very courteous and knowledgeable. They did a great job servicing my car and left it clean and ready to go. More

Not to be trusted. Complete customer service failure. Purchased a vehicle for $140k out of state from them and they failed to register the vehicle and provide temporary Complete customer service failure. Purchased a vehicle for $140k out of state from them and they failed to register the vehicle and provide temporary registration allowing to legally drive. Calls and e-mails are unanswered. Worst experience ever and no solution of simple registration in sight. More