
Mercedes-Benz of Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 515 reviews
nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state More
This dealership served me very well when owned by Barrier. Now service is very expensive. I needed a part replaced, so I needed to go to the dealership instead of the mechanic I now go to for regul Barrier. Now service is very expensive. I needed a part replaced, so I needed to go to the dealership instead of the mechanic I now go to for regular service. I delivered my car to the dealership at 9:20 am on a Wed. I was told when I arrived that I would not get. my car back that day, which was not what I expected. I wonder if I should have been given that info when I confirmed my service appointment. I got a call the next day that my car would not be ready on Thursday either, I finally got my car back on Friday morning. I appreciate Chris keeping me up to date on the delays. For more information on my experience with the dealership, please ask the top service manager about a very unhappy experience I had at the dealership a few years ago when I was charged more than $1800 for a regular service appointment. Also, regarding the last repair service, I did get a loaner car, which I appreciate, but the car was like driving a "toy" -- not up to your standards. More
people are very kind and lots of inventory.the process people are very kind and lots of inventory. the process was convenient from car shopping to finance service. also explain was clear and neat. so over people are very kind and lots of inventory. the process was convenient from car shopping to finance service. also explain was clear and neat. so over all, It was good More
Service process was great. Very organized and my advisor was extremely friendly and communicative. Car was ready when promised and was cleaned and sanitized for free. was extremely friendly and communicative. Car was ready when promised and was cleaned and sanitized for free. More
Everyone I spoke with, booking the appointment to my service representative were professional and kind. They took good care of my car and myself. They were prompt and the dealership is immaculate service representative were professional and kind. They took good care of my car and myself. They were prompt and the dealership is immaculate More
Very frustrating car buying experience, wait was over 4 hours to complete paper work. Very unorganized and new process in place to deal with customers. hours to complete paper work. Very unorganized and new process in place to deal with customers. More
The experience with this dealership is excellent as always. They really do know how to take care of their customer. Justin was great from start to finish! always. They really do know how to take care of their customer. Justin was great from start to finish! More
Richard Truong was great. He brought me several cars and then found the perfect one at Ford of Bellevue, bringing it over. Tuli was very nice and efficient - when we finally got to her. Which brings me then found the perfect one at Ford of Bellevue, bringing it over. Tuli was very nice and efficient - when we finally got to her. Which brings me to the reason you did not get 5 stars. We arrived about 5 and did not complete the transaction until 10. We asked to come back the next day but were not allowed. Richard was good enough to drive us home because I do not like to drive after dark. Another plus for Richard. If you had asked me that night the stars would probably be 3. Nevertheless I do like my new car and look forward to driving it -after I learn to use all the new gadgets! More
I bought a new car from Lorenzo Johnson and he was great! The process was smooth and easy and the time it took was very fast. Lorenzo even delivered the car to my home! The car was cleaned perfectly and I w The process was smooth and easy and the time it took was very fast. Lorenzo even delivered the car to my home! The car was cleaned perfectly and I was very satisfied. Would recommend doing business with them. More