Mercedes-Benz of Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Not enough explanation about what will be repair or replace and how much exact amount for rent a car will be occurred. Very poor after i got invoice for both... replace and how much exact amount for rent a car will be occurred. Very poor after i got invoice for both... More
nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state nothing to state More
This dealership served me very well when owned by Barrier. Now service is very expensive. I needed a part replaced, so I needed to go to the dealership instead of the mechanic I now go to for regul Barrier. Now service is very expensive. I needed a part replaced, so I needed to go to the dealership instead of the mechanic I now go to for regular service. I delivered my car to the dealership at 9:20 am on a Wed. I was told when I arrived that I would not get. my car back that day, which was not what I expected. I wonder if I should have been given that info when I confirmed my service appointment. I got a call the next day that my car would not be ready on Thursday either, I finally got my car back on Friday morning. I appreciate Chris keeping me up to date on the delays. For more information on my experience with the dealership, please ask the top service manager about a very unhappy experience I had at the dealership a few years ago when I was charged more than $1800 for a regular service appointment. Also, regarding the last repair service, I did get a loaner car, which I appreciate, but the car was like driving a "toy" -- not up to your standards. More
people are very kind and lots of inventory.the process people are very kind and lots of inventory. the process was convenient from car shopping to finance service. also explain was clear and neat. so over people are very kind and lots of inventory. the process was convenient from car shopping to finance service. also explain was clear and neat. so over all, It was good More
Service process was great. Very organized and my advisor was extremely friendly and communicative. Car was ready when promised and was cleaned and sanitized for free. was extremely friendly and communicative. Car was ready when promised and was cleaned and sanitized for free. More
Everyone I spoke with, booking the appointment to my service representative were professional and kind. They took good care of my car and myself. They were prompt and the dealership is immaculate service representative were professional and kind. They took good care of my car and myself. They were prompt and the dealership is immaculate More
Very frustrating car buying experience, wait was over 4 hours to complete paper work. Very unorganized and new process in place to deal with customers. hours to complete paper work. Very unorganized and new process in place to deal with customers. More