Mercedes-Benz of Bellevue

I always take my car to the Bellvue dealership after driving 3 hours because they always accommodated my car needs and have done excellent work. My service advisor Sarah has always been informative and driving 3 hours because they always accommodated my car needs and have done excellent work. My service advisor Sarah has always been informative and helpful. More

The service specialist made the service in time at quality without an appointment since my tire was flat by an accident. The key was missing till?the next day because the towing company handed the key quality without an appointment since my tire was flat by an accident. The key was missing till?the next day because the towing company handed the key to someone by mistake. Givanni made the replacement done on time anyway. More

I am very disappointed. I had to wait almost an hour for a loaner, then the loaner was a Ford EcoScoot - which is one of the smallest cars they make. I am 6'4" and didn't fit.... I excepted this as I work a loaner, then the loaner was a Ford EcoScoot - which is one of the smallest cars they make. I am 6'4" and didn't fit.... I excepted this as I work only a few miles away. Then they told me my small maintenance was going to be completed that day - I brought the GLE in at 9 AM. So now I had to drive this terrible loaner to my home 1.25 hours away! Now the repair isn't of the quality I expect either. More

The service here was excellent! They did exactly what I asked for and didn’t try to upsell a bunch of services. But they did send way to many reminders of the appointment. At least 1 email every day and u asked for and didn’t try to upsell a bunch of services. But they did send way to many reminders of the appointment. At least 1 email every day and usually 1 text and then too many emails about this review crap! More

Overpriced. Had my car towed to the nearest dealership which was Mercedes of Bellevue due to an ignition issue. They quoted steering lock control module cost of $2,334.31. The price was a bit of a stick which was Mercedes of Bellevue due to an ignition issue. They quoted steering lock control module cost of $2,334.31. The price was a bit of a sticker shock so I called another local dealership with different ownership, Mercedes Benz of Lynnwood. They quoted the same repair at $1,436.85, I could not believe that Mercedes of Bellevue was charging 62% higher than another local dealer. To Mercedes Benz of Bellevue's credit, they matched Mercedes of Lynnwood's price, but only after I provided the quote as proof. If I could have started the car, I would have just taken it to Lynnwood. At the end of the day, their service prices are too high based on my experience. More

I came in for a check engine light on my 2021 GLA. Jesus Guerrero and his team were fabulous and corrected the matter within several days. Interestingly, I brought the same issue up to a different dealershi Guerrero and his team were fabulous and corrected the matter within several days. Interestingly, I brought the same issue up to a different dealership where I purchased the car with unsatisfactory results. Mercedes-Benz of Bellevue is now our go to Mercedes location. Make sure to ask for Jesus! More

I have a wonderful service advisor and she has been very professional, attentive, personable. Sarah has made it easy for us t resolve and fix our car problems in timely manner. professional, attentive, personable. Sarah has made it easy for us t resolve and fix our car problems in timely manner. More

Wonderful customer service. The technical assistance was amazing. Thank you. amazing. Thank you. More

I was there for one year service for my GLE. Excellent service. Quick work and well maintained communication with the customer. I got my car back with very clean outside and inside. service. Quick work and well maintained communication with the customer. I got my car back with very clean outside and inside. More

Chinese service team is very good. I can express my idea clearly.So, The experience of purchase is excellent.It's easy,quickly,and safe. clearly.So, The experience of purchase is excellent.It's easy,quickly,and safe. More