Mercedes-Benz of Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I've been a customer since I bought my first Mercedes there in 1998 (I'm simultaneously on my second and third now). The service department has always been great, providing immediate attention and great there in 1998 (I'm simultaneously on my second and third now). The service department has always been great, providing immediate attention and great communications, by very professional staff. More
After getting the transaction ok’d with our financial institution we were able to finalize the purchase. When we finished signing that was when my husband noticed that they had run our credit. They b institution we were able to finalize the purchase. When we finished signing that was when my husband noticed that they had run our credit. They baited us, profiled us and made us feel inferior. They decided that because we didn’t have “perfect” credit they wouldn’t accept a personal check. That’s fine but they never gave us the option. They decided to humiliate us and not make us feel worthy. COVID has been hard on everyone but why would we go in there to buy without the money? The debit card when through, there was no need for all of the deception. We could have just gotten approval for the debit transaction upfront. We didn’t want to finance, we just wanted to buy a car. I can’t believe that this dealership can hold such a high standard if you don’t look like who they want to sale to. A black disabled woman and a scruffy truck driver, human, hardworking Americans. All money does not spend the same. Despicable. More