Mercedes-Benz of Bellevue
Bellevue, WA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Our Service Advisor (S. O.) is very good to work with; courteous, communicates well, coordinates completion and pick up times. This dealer’s Service Department appears to O.) is very good to work with; courteous, communicates well, coordinates completion and pick up times. This dealer’s Service Department appears to be overbooked and overworked for the personnel count. On my last service appointment customers attempting to leave their vehicles were backed up for as much as 30 minutes. The work performed was done per the service plan and the vehicle ready for pick up at the projected time. More
Excellent customer service. Jacob was very friendly and helpful in helping me find the car that I was looking for. All responses were prompt and professional. Jacob was very friendly and helpful in helping me find the car that I was looking for. All responses were prompt and professional. More
I was traveling away from home and got two flat tires in two days. David R., Greg, and Jesus G. we’re all so kind, compassionate, and helpful. They helped to figure out why my tire pressure light was on, an two days. David R., Greg, and Jesus G. we’re all so kind, compassionate, and helpful. They helped to figure out why my tire pressure light was on, and efficiently worked to resolve the issue. More
Easy appointment scheduling. Fast service. Friendly staff. Justin Purdy was a pleasure to work with and kept me informed. Thank you! Fast service. Friendly staff. Justin Purdy was a pleasure to work with and kept me informed. Thank you! More
$10,000 service and no vacuum cleaner? I know my Mercedes’ is 25 years old but please do not give me the phone number of a guy over East who I can call to have him build me a new antenna I know my Mercedes’ is 25 years old but please do not give me the phone number of a guy over East who I can call to have him build me a new antenna motor (??) YOU call him and arrange and order it. You installed an antenna that was not connected and wrong fitting so use goop instead plus could not use any car wash as antenna sticking up only??? I bring my car to you to fix ( ??) not get phone numbers for a “Guy” otherwise the mechanics did a super job and car feels like the day I bought it back in 1997 “Brand New with 300,000 miles on her. The vacuum and antenna issues just put a bad taste in one’s mouth after dropping $10k for a service which is exactly about what the car is worth ????? More
Boni, our sales associate, and David in finance are friendly, competent and professional. The experience of buying a car at Mercedes of Bellevue was very pleasant. friendly, competent and professional. The experience of buying a car at Mercedes of Bellevue was very pleasant. More