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Mercedes-Benz of Bellevue
Bellevue, WA
508 Reviews
Mercedes-Benz of Bellevue is your nearby Mercedes-Benz dealership in the Pacific Northwest. We have an extensive selection of new and pre-owned Mercedes-Benz cars and SUVs in King County. Located in Bellevue, WA, and only 15 minutes east of Seattle, Mercedes-Benz of Bellevue is your local destination for all things Mercedes-Benz in the Greater Seattle area. Check out our website or visit our Bellevue showroom in person to find your perfect new or pre-owned Mercedes-Benz today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 AM
Tuesday 7:00 AM - 7:00 AM
Wednesday 7:00 AM - 7:00 AM
Thursday 7:00 AM - 7:00 AM
Friday 7:00 AM - 7:00 AM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 508 reviews
October 24, 2022
The dealership is clean and comfortable while waiting. I was disappointed that the service department would not update my GPS at no cost to me. I purchased the car at the end of leasing it last year. At t I was disappointed that the service department would not update my GPS at no cost to me. I purchased the car at the end of leasing it last year. At that service, they did not update the GPS and gave me some excuse for why they did not. It was supposed to be included and now I am told that I am SOL. I also had a very difficult time contacting them to schedule service. More
by joe.krempl
Employees Worked With
Don't recall the names.
October 20, 2022
Completed work expertly and on time. Very difficult to contact; on phone hold for over 30 minutes. Washed and cleaned vehicle before pick-up. Very difficult to contact; on phone hold for over 30 minutes. Washed and cleaned vehicle before pick-up. More
by JT
Employees Worked With
Jacob , Lisa Parasrami
October 18, 2022
If you didn’t want a broken car, you should have bought a new car” - Used car sales manager Bought a CPO Mercedes-Benz GLB35. Windshield was cracked. They promised to fix it when I bought the car but refu new car” - Used car sales manager Bought a CPO Mercedes-Benz GLB35. Windshield was cracked. They promised to fix it when I bought the car but refused to fix it correctly when I took the car in for the repair appointment. The crack is very much visible and ruined an otherwise good car. The used car manager was rude and unreasonable More
by SunNir
Employees Worked With
Used car sales manager
October 18, 2022
Excellent service. However, current promotional discounts were not offered. I had to ask. Appreciated the video that was sent of my worn tires. However, current promotional discounts were not offered. I had to ask. Appreciated the video that was sent of my worn tires. More
by Lisa Powell
Employees Worked With
Jacob
October 16, 2022
Professional scheduling, check-in , consultation and follow through. My service advisor was Chris Santiago. Great experience at Mercedes Benz of Bellevue. follow through. My service advisor was Chris Santiago. Great experience at Mercedes Benz of Bellevue. More
by Ken McCullough
Employees Worked With
Chris Santiago
October 12, 2022
This visit was for a warranty repair. It was a rather complex electrical problem and I was prepared to have to leave my SUV for several days. Not only did they perform a service, they f It was a rather complex electrical problem and I was prepared to have to leave my SUV for several days. Not only did they perform a service, they found and corrected the warranty problem the same day. I was delighted, the car was spic and span when I picked it up and I am one happy camper. More
by harry.barb
Employees Worked With
Justin Purdy
