Mercedes-Benz of Bellevue

Dealership reached out to me via text after I made my appointment online and recommended dates that I could receive a loaner vehicle while my car was being serviced. I felt that was useful. I also apprec appointment online and recommended dates that I could receive a loaner vehicle while my car was being serviced. I felt that was useful. I also appreciated my advisor updating me on when I could expect to have the servicing completed. More

Had my second service there and was still impressed by the professionalism of everyone I interacted with in the service department. Was a bit surprised by the quote but was very happy with the service pla the professionalism of everyone I interacted with in the service department. Was a bit surprised by the quote but was very happy with the service plan I bought. Dropped off on Saturday morning and was arranged a Lyft ride home. The service was completed before the end of the day but there wasn't enough time to pick-up. Wish the service was done an hour earlier. More

I went in to buy a used car. Was greeted when I walked in, and even though it was busy, Sam kept checking in with me during the whole process. Definitely will remember how well I Was greeted when I walked in, and even though it was busy, Sam kept checking in with me during the whole process. Definitely will remember how well I was treated and how much care was taken towards me as a customer. More

I took my car in for its 80K mile service and had a few items that came up in the review to fix. Although these items need to be fixed eventually, there was no pressure to get them done right away or to up items that came up in the review to fix. Although these items need to be fixed eventually, there was no pressure to get them done right away or to upsell me on any other unnecessary service. I was just told to keep an eye out for these issues if they get worse and to come in for a checkup. I was treated very professionally throughout the process. More

Have worked with Gregg Prokop for many years purchasing many cars from him. Went to Barrier Motors for many years. They were good friends. many cars from him. Went to Barrier Motors for many years. They were good friends. More

You mailed me a coupon for 25% off any service that Mercedes did on my car. I went as far as having some work done that could have waited for another year, just because I hah the coupon. Mercedes would Mercedes did on my car. I went as far as having some work done that could have waited for another year, just because I hah the coupon. Mercedes would not honor the full price of the coupon that you sent me. I should have taken my car somewhere else, as I have done before and saved a lot of my. I will know better next time More

Twice in as many years, I lost my cargo liners when I received my GLS back for regular maintenance. This time, I told the agent that I am fine if you would just replace it with a no-brand OEM liner as I received my GLS back for regular maintenance. This time, I told the agent that I am fine if you would just replace it with a no-brand OEM liner as I hate to spend another $140 on a new one, but MB went silent. My experience with this MB service center is poor and my confidence in them taking accountability is low. More

Great service to help us purchase our Mercedes. Thank you Sami for the excellent customer service! Thank you Sami for the excellent customer service! More

I recently had the pleasure of purchasing the new EQE SUV from Mercedes Bellevue, and I must say, the experience was nothing short of exceptional. The quality of service and dedication shown by the staff, pa from Mercedes Bellevue, and I must say, the experience was nothing short of exceptional. The quality of service and dedication shown by the staff, particularly Angela Solorio, was top-notch. Angela's understanding of the vehicle, her attention to our needs, and her friendly, professional demeanor truly stood out. Her in-depth knowledge about the EQE SUV was impressive, and she walked us through every feature with patience and enthusiasm. She also ensured that we felt comfortable with our decision and answered all our questions to our complete satisfaction. What truly set Angela apart was her commitment to providing a personalized experience. She made the car buying process smooth and enjoyable, and never once did we feel pressured. Her genuine care for customers and passion for the Mercedes brand was evident throughout our interaction. In conclusion, Mercedes Bellevue, with professionals like Angela Solorio, has set a new benchmark in customer service. If you're considering a new car, especially the EQE SUV, I highly recommend you pay them a visit. Thank you, Angela and Mercedes Bellevue, for an unforgettable car-buying experience! More