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Mercedes-Benz of Bellevue

Bellevue, WA

Overview
Reviews
Vehicles
4.5
508 Reviews
Mercedes-Benz of Bellevue is your nearby Mercedes-Benz dealership in the Pacific Northwest. We have an extensive selection of new and pre-owned Mercedes-Benz cars and SUVs in King County. Located in Bellevue, WA, and only 15 minutes east of Seattle, Mercedes-Benz of Bellevue is your local destination for all things Mercedes-Benz in the Greater Seattle area. Check out our website or visit our Bellevue showroom in person to find your perfect new or pre-owned Mercedes-Benz today!
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11850 Bel-Red Rd

Bellevue, WA

98005

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Showing 508 reviews

July 24, 2023

Jesus Guerrero is my service advisor and the reason why I elect to drive past 2 closer MB dealerships on my way to Bellevue. He is excellent with communicating updates while my car is being serviced and fo More

by stamaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Guerrero
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Jul 28, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 21, 2023

Took my car in for Service and Jacob and team were excellent to work with. I absolutely always have the best experience and feel valued. More

by rbaker1381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob (Jake)
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Jul 26, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 20, 2023

Great customer service, Shenate is a great person. Just the service price is x3 times higher than other places and it is very expensive. Quality looks good though More

by joe.c.sleiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shenate
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Jul 26, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 19, 2023

Cameron was professional, informative and taking care of his customers. I always get quality service from Mercedes More

by bahartarhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Jul 24, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 17, 2023

I had a awesome experience with Sheneta. She kept me updated about the time line and the price of the service. Appreciate it. More

by Bruce Shu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheneta
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Jul 20, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Chris did an outstanding job. I came in with a very low mileage car and he helped me decide what I should have done. The car was also spotless, which I really appreciated. More

by shala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santiago, Chris
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Jul 26, 2023 -

Mercedes-Benz of Bellevue responded

We are pleased to hear you had such a positive experience with us, Shala! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 14, 2023

Very personable customer service reps. I really enjoyed Jesus and how down to earth he was. More

by jbgreenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Jul 19, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 14, 2023

One more thumb up for Jesus. Excellent customer service. Accommodating and professional personality. This is my second service experience for the GLS. I really like the video More

by liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
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Jul 19, 2023 -

Mercedes-Benz of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

July 14, 2023

Not trustworthy and dishonest people working there including manager Su Tae Ho and Angela Soloris More

by TH
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Angela Soloris
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Jul 19, 2023 -

Mercedes-Benz of Bellevue responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Bellevue. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (425) 249-7391. We hope to hear from you.

Jul 19, 2023 -

TH responded

You had your chance when we called and were asking for a solution, your response was absolutely unacceptable and unprofessional. When deposit for the car was paid Angela Soloris promised and guaranteed that the car will be fixed. At the time of picking up, nothing that she guaranteed will be done by the time we pick it up, was done. Her supervisor Tae Ho Su instead of trying to fix it, simply said “you don’t want this car, we can return your deposit back” Now it doesn’t matter anymore, we made our conclusion about this dealership and people that work there. You don’t care, you are dishonest and not trustworthy. Next time we will spend our money elsewhere when purchasing a vehicle.

July 13, 2023

Very Friendly and professional staff,good communication especially the service advisor very knowledgeable and assuring More

by vpbeltran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris santiago
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Jul 17, 2023 -

Mercedes-Benz of Bellevue responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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