Mercedes-Benz of Augusta

Awesome customer service - very personal but still very professional . Corey Donahue is the best at catering to the need of his customers, professional . Corey Donahue is the best at catering to the need of his customers, More

Very friendly, efficient service department. Car returned cleaner than expected. Babz is very pleasant to work with and very thorough. Of course the dealership is very clean. Car returned cleaner than expected. Babz is very pleasant to work with and very thorough. Of course the dealership is very clean. More

The staff was very professional. The advisor and the service manager were great. The time it took to complete the service was very acceptable as well as the price, The advisor and the service manager were great. The time it took to complete the service was very acceptable as well as the price, More

Great customer service and awesome service manager. Explains everything in detail what is required for the longevity of your vehicle Explains everything in detail what is required for the longevity of your vehicle More

I walked in without an appointment and Ryan the service guy took care of my car and had me fixed and ready the next morning. guy took care of my car and had me fixed and ready the next morning. More

This experience was extremely satisfying. I strongly recommend. The sales team was very helpful and knowledgeable I strongly recommend. The sales team was very helpful and knowledgeable More

Salesman was great but the add on cost ($798 for nitro and resistal protection) were never explained and couldn’t be removed even though they were never asked for. and resistal protection) were never explained and couldn’t be removed even though they were never asked for. More

We are disappointed with the service, or lack of service we received at Mercedes-Benz of Augusta. We will not return to this dealership and will not recommend them to our friends. We will take our vehicle t we received at Mercedes-Benz of Augusta. We will not return to this dealership and will not recommend them to our friends. We will take our vehicle to a reputable MB dealership to protect our investment. After getting a B service, on our drive back home, the dash tire pressure monitor turned red and indicated and inflation problem. All four tires were showing 70 lbs (+-) 3lbs. The front tires should be 49 lbs, not 70. I stopped at the next exit and checked the tires and noticed that the tires had not been rotated, which is part of service B. I knew that the tires had not been rotated because the original right rear tire was replaced on a trip to Florida by “Good Sam” earlier this year. I was planning to get a new set of Michelin tires from MB Augusta later this year to match the new Michelin tire I purchased from the MB in Pensacola, Fl. We received an email inviting us to come in for a $359 service B special. The bill was over $500. More

Good service on the first two years but right now I have see the service quality drop. see the service quality drop. More

One of the best service ever…. I will never go and buy car anywhere else… I will never go and buy car anywhere else… More