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Mercedes-Benz of Augusta
Augusta, GA
274 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 274 reviews
Helpful May 14, 2024
I had a good experience yesterday. My service agent Sullivan took good care of my car and made sure my service needs were met. I also love how the sales manager Brandon always greets m My service agent Sullivan took good care of my car and made sure my service needs were met. I also love how the sales manager Brandon always greets me by name whenever he sees me. The customer service at this location is the best. More
by Taylor
Employees Worked With
Sullivan
May 14, 2024
The worst customer service ever no accountability I wouldn't recommend them to repair my child power wheel they did more damage than when I brought the car in wouldn't recommend them to repair my child power wheel they did more damage than when I brought the car in More
by toya1dude
Employees Worked With
Corey
May 14, 2024
A dealer I can trust. The service appears to be top notch and I am often provided a nice loaner car. I am able to schedule service fairly rapidly. Staff is always customer The service appears to be top notch and I am often provided a nice loaner car. I am able to schedule service fairly rapidly. Staff is always customer friendly. Having a dealer I like is of utmost importance and Mercedes Benz of Augusta doesn’t disappoint. More
by agsharpton
Employees Worked With
Tyrone, Lakelynn Pfluke, Sullivan
May 12, 2024
Without an appointment, my Service Advisor was more than willing to help with my vehicle. He kept me informed of the progress and did everything that he said he would to include a car wash! willing to help with my vehicle. He kept me informed of the progress and did everything that he said he would to include a car wash! More
by trcollins1129.com
Employees Worked With
Corey
May 07, 2024
Ryan consistently demonstrates exceptional professionalism and expertise ensures that every customer receives top-notch service. Ryan's dedication to ensuring customer satisfaction sets him ap professionalism and expertise ensures that every customer receives top-notch service. Ryan's dedication to ensuring customer satisfaction sets him apart, making him an invaluable asset to the Mercedes team. His friendly demeanor and willingness to go above and beyond expectations make him a pleasure to work with. I highly recommend Ryan for his outstanding performance and commitment to excellence. More
by treabney
Employees Worked With
Ryan
May 06, 2024
As a woman, I did not like going to the dealership for fear of being talked over and not heard. Often we are talked into getting unnecessary service, but every time I come to MB of Augusta, my experience fear of being talked over and not heard. Often we are talked into getting unnecessary service, but every time I come to MB of Augusta, my experience is AMAZING! Today, Ryan epitomized professionalism and outstanding customer service. He explain what I needed and why. Furthermore, he explained why I didn’t need services I added while making the appointment online. Kudos to Ryan and the staff. I will alway be a MB of Augusta customer. More
by Mrs. RM Riley
Employees Worked With
Ryan
