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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.7
693 Reviews
Call Dealership (706) 860-1111
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3061 Washington Rd

Augusta, GA

30907

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Showing 693 reviews

April 24, 2026

CONARTIST SCAMMERS! ! They use Rashod and take advantage of buyers! NEVER WASTE YOUR MONEY HERE More

by Denise.mikell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason is the worst!
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Apr 27, 2026 -

Mercedes-Benz of Augusta responded

I’m sorry to hear about your recent experience with us. I’d like to offer some clarity regarding our pricing and procedures to ensure we resolve any misunderstandings. Please contact me at your earliest convenience so we can discuss this further. Jason Kopplin General Sales Manager - Mercedes-Benz of Augusta jkopplin@Group1Auto.com

April 23, 2026

Kept me posted but learned this visit my scheduled appt did not matter due to me having a loaner. The other customer was move to serviced first. This disturbs me because I travel slmost 2 hrs to have my More

by kaygolf96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zavh
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Apr 27, 2026 -

Mercedes-Benz of Augusta responded

Thank you for your feedback. We appreciate your continued loyalty and the effort you make to visit us. We understand your concern regarding appointment prioritization and apologize for any inconvenience this caused. Your comments will be shared with our team to improve scheduling processes. We look forward to providing a more efficient and consistent experience next time.

April 22, 2026

Mercedes Benz of Augusta was able to find the right car for me within my budget. Very happy with the outcome. More

by Graffcl
Recommend Dealer
Yes
Employees Worked With
Jason Kopplin
Report | Print
Apr 26, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2026

Fantastic, professional and great service, Zack Merritt and Sullivan Linder are fantastic , super professional and effective, always great when you deal with them More

by babak.baban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Merritt and Sullivan Linder
Report | Print
Apr 26, 2026 -

Mercedes-Benz of Augusta responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

April 22, 2026

Each time I bring my car in for service everyone is pleasant and eager to assist. More

by Tolb_l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
Report | Print
Apr 26, 2026 -

Mercedes-Benz of Augusta responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

April 17, 2026

Very customer friendly! ! My 3rd purchase here!! Great service on purchases as well. Thank you Ryan! More

by rhondaoconnor71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Apr 20, 2026 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind words and this wonderful review! We do hope we can be of assistance in the future. Take care!

April 15, 2026

My experience with Mercedes of Augusta was so great. My salesman was honest and gave me options to fit my needs. Very patient and kind. More

by Mtb5127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
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Apr 17, 2026 -

Mercedes-Benz of Augusta responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 13, 2026

Very professional, reasonable prices, friendly and helpful staff, I will definitely return to this dealership More

by Twclark7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gil
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Apr 16, 2026 -

Mercedes-Benz of Augusta responded

Hi, we are so happy to read such a great review about Mercedes-Benz of Augusta! If you have any further questions, please don't hesitate to reach out!

April 07, 2026

Very nice people here good service good prices and love all about this dealership. Thank you More

by Johnny
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
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Apr 11, 2026 -

Mercedes-Benz of Augusta responded

Hi Johnny, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 04, 2026

Awesome customer service and always attentive to the customer. Thanks Corey for your outstanding customer service. More

by Mrs_wilds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Report | Print
Apr 07, 2026 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day!

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