Mercedes-Benz of Augusta

First, the service writers are great, especially Lakeland. Always polite, nice and efficient. Second, Matt the mechanic is a real dedicated employee. I truly trust him as a person and a mechanic. Lakeland. Always polite, nice and efficient. Second, Matt the mechanic is a real dedicated employee. I truly trust him as a person and a mechanic. More

Oil gauge does not read full. Shows the lower level when RV was brought in for oil change. Other than this all is well. Please tell me how to change the reading if it is full afte Shows the lower level when RV was brought in for oil change. Other than this all is well. Please tell me how to change the reading if it is full after service. More

Absolutely amazing customer service. Everyone was so nice and ready to help in any way. Thank you! Everyone was so nice and ready to help in any way. Thank you! More

Great folks, service dept is top notch. They always take great care of my car. They always take great care of my car. More

Lakelynn provide fantastic customer service, she knew my name and was able to answer all my questions. She guided me through the car service, no surprises. Lakelynn ensured that my S550 got washed. Finally name and was able to answer all my questions. She guided me through the car service, no surprises. Lakelynn ensured that my S550 got washed. Finally Lakelynn explained the bill to me. Has a great experience. More

Respectful Sales personnel with the knowledge of the company sales process. Listened to the customer and explained everything. company sales process. Listened to the customer and explained everything. More

Service tech displayed superior knowledge and experience in quickly troubleshooting and repairing our Sprinter camper while I waited and took the time to explain the repair in detail. in quickly troubleshooting and repairing our Sprinter camper while I waited and took the time to explain the repair in detail. More

This dealership offers excellent customer service. Ryan Thompson did an awesome job with providing me with the service that I needed. Ryan Thompson did an awesome job with providing me with the service that I needed. More

Very professional service staff. New service advisor Barbara was a pleasure to work with. Always a good experience. New service advisor Barbara was a pleasure to work with. Always a good experience. More

Ryan Thompson did a great job! The dealership is super clean and the lounge area is nice. The dealership is super clean and the lounge area is nice. More