
Mercedes-Benz of Augusta
Augusta, GA
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Service department personnel at Mercedes Benz of Augusta are always courteous, knowledgeable and truthful. After 6 years of them servicing my vehicle, they've never changed. Always excellent service in al are always courteous, knowledgeable and truthful. After 6 years of them servicing my vehicle, they've never changed. Always excellent service in all areas. More
I received a timely appointment ,a good discussion with the service dept staff (Zac) about what I needed , anticipated costs plus he reviewed previous findings and together we came up with a good plan for the service dept staff (Zac) about what I needed , anticipated costs plus he reviewed previous findings and together we came up with a good plan for that visit.The service was excellent. More
Since Mr Pryce has taken over as Manager of Parts and Services, the staff appear to be more professional and productive. I particularly appreciate Ryan, my associate always looking out for me! Services, the staff appear to be more professional and productive. I particularly appreciate Ryan, my associate always looking out for me! More
Barbara the service advisor is excellent. She’s good at what she does. I always look forward to the service and professionalism I get when relating to her She’s good at what she does. I always look forward to the service and professionalism I get when relating to her More
Was courteous, kind, punctual, and made everything convenient for me. Mercedes provided a loaner vehicle to me while repairs were being made on my vehicle. They also made a complimentary multi point i convenient for me. Mercedes provided a loaner vehicle to me while repairs were being made on my vehicle. They also made a complimentary multi point inspection of my vehicle. I was very pleased with the work. More
Lakelynn, Service Advisor. Was extremely helpful from scheduling my appointment, providing a quote, getting a loaner and providing updates during my service maintenance. Was extremely helpful from scheduling my appointment, providing a quote, getting a loaner and providing updates during my service maintenance. More
Ryan was the absolute best! !! He had great customer service and showed genuine concern about my car issues. Please keep Ryan around for a long time!!!! !! He had great customer service and showed genuine concern about my car issues. Please keep Ryan around for a long time!!!! More