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Mercedes-Benz of Augusta

Augusta, GA

4.6
437 Reviews

3061 Washington Rd

Augusta, GA

30907

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Showing 437 reviews

April 13, 2022

Such a pleasant and concerned dealer. Zach was phenomenal!!! He made sure I was aware of what I needed to know about my car. My day at the dealer was successful,!!! More

by Carolynschaeffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Apr 14, 2022 -

Mercedes-Benz of Augusta responded

Congratulations on your new car, Carolyn! Thanks for the review and kind words for Zach.

March 28, 2022

Courteous staff, attentive service, although prices quite high. Don't assist much in trying to get lowest price for customer. More

by Pm_ferrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 05, 2022 -

Mercedes-Benz of Augusta responded

Thank you for your visit and kind words for our team. Please contact me if there is anything I can do to make your next visit even better! Nate Cartwright General Manager n.cartwright@mbofaugusta.com

March 05, 2022

Jerry Cousins and henry Shugars were great. The whole process was handled professionally. Jerry was very helpful and explained every step in the process. He even recommended a great restauran More

by clemtig76
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Cousins Henry Shugars
Mar 07, 2022 -

Mercedes-Benz of Augusta responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

February 24, 2022

Great experience and always friendly and ready to help. Punctual,efficient,professional, excellent customer service More

by sylviaburley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Mar 01, 2022 -

Mercedes-Benz of Augusta responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 24, 2022

The staff was very professional yet very friendly and personable. The service was outstandingly great. More

by bogan_b
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach
Mar 01, 2022 -

Mercedes-Benz of Augusta responded

Thank you for your kind words, we appreciate the feedback! We are thrilled that you had a pleasant service visit!

February 16, 2022

The service department is helpful and knowledgeable! They provide great service every time I visit! More

by Taurusm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Thompson
Feb 17, 2022 -

Mercedes-Benz of Augusta responded

Thank you. We're glad that you had an excellent experience with your recent service visit.

February 11, 2022

We appreciate your service very much. We were grateful for the thoughtfulness of our needs. More

by leroy7795
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Feb 11, 2022 -

Mercedes-Benz of Augusta responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

February 07, 2022

Staff was very professional and helpful. Lake Lynn in Service was exceptional, knowledgeable and helpful. More

by Ron
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lakelynn, Charles
Feb 08, 2022 -

Mercedes-Benz of Augusta responded

Thank you for your kind words for our staff, we appreciate it! We thank you for your business and look forward to your next visit!

February 05, 2022

Terrific customer service.. continuous updates about progress on my vehicle. Shuttle available … satisfied with the work on my car More

by JeanJean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone
Feb 07, 2022 -

Mercedes-Benz of Augusta responded

Thank you for your kind words! We are thrilled that you had such a great service experience here with us! We thank you for your business and look forward to your next visit!

December 20, 2021

Had a deal in place, completed all the steps they requested, signed the puchase contract on a Friday, they requested a wire trasfer at 3:30pm on that Friday which I was unable to complete until Monda More

by tylerk
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Wilkins, Nathan Cartwright
Jan 03, 2022 -

Mercedes-Benz of Augusta responded

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you’ll give us the opportunity to earn your business back.

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