Mercedes-Benz of Augusta
Augusta, GA
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chasity miller Excellent service in teachinge all about the diffent features of my new car. I have.enjoyed chasity miller because there is never a te.that I have qu Excellent service in teachinge all about the diffent features of my new car. I have.enjoyed chasity miller because there is never a te.that I have questions she polite,knowledgeable . I would like to recommend that she is rewarded for. Understandable of the Mercedes products along with her personality.polite ness,and a excellent and being so knowledgeable and education that she make the customer feel assured. More
entire staff Everyone at Mercedes Benz of Augusta are fantastic, Sales staff knows the automobiles they sell, Service staff are knowledgeable, make sure you car is Everyone at Mercedes Benz of Augusta are fantastic, Sales staff knows the automobiles they sell, Service staff are knowledgeable, make sure you car is clean and serviced correctly. The mechanics are the best mechanics I have ever dealt with, they are fast to find any problems, they explain what is wrong and what parts it needs, and work hard to get the job done. More
New car sales team Great staff and great process. Great product and value with the MB of Augusta advantage program. Would always do business with this dealership and t Great staff and great process. Great product and value with the MB of Augusta advantage program. Would always do business with this dealership and the awesome staff. More
They are like family There has never been a time that I didn't experience great service at Mercedes Charles is excellent...And the detailing department is great I have r There has never been a time that I didn't experience great service at Mercedes Charles is excellent...And the detailing department is great I have recommended Mercedes to all of my Family and friends More
Service Department great job Great job guys. Always great car wash fast friendly service. Feels like home when I walk in the doors. Service techs walk by they will ask the custome Great job guys. Always great car wash fast friendly service. Feels like home when I walk in the doors. Service techs walk by they will ask the customer if everything is ok. Just a friendly place More
Sorry customer service. My wife and I drive from Savannha Ga to at around 5:18 to ask question ms about the Gls and test drive the GL 450. We sat in the the dealership for ab My wife and I drive from Savannha Ga to at around 5:18 to ask question ms about the Gls and test drive the GL 450. We sat in the the dealership for about 20 mins and one came to check or ask did we need anything. I saw several sales person on phones and doing nothing. My wife and went out side to look at a car ain't nothing. I had to ask someone for the sales manger and they both told me that they are sorry. They don't know what happen in the middle of the conversation the Nathan Swanson sales mangers walks off The other sales manager Tim Mcfalls was terrible he walked past me three times and he stated that he thought I was with the other family. I would not buy a suv from them if they where the last Mercedes delarship in the world. More
Best purchase of my life I had been looking from Atlanta to Charlotte for my Mercedes- Benz . Came to MB of Augusta and was sold. Excellent experience. No pressure from the sa I had been looking from Atlanta to Charlotte for my Mercedes- Benz . Came to MB of Augusta and was sold. Excellent experience. No pressure from the sales staff. Everyone was friendly. More
Another great experience with Mercedes of Augusta Had another great new car buying experience with Mercedes of Augusta. The entire staff was helpful, courteous, professional and customer-oriented. Out Had another great new car buying experience with Mercedes of Augusta. The entire staff was helpful, courteous, professional and customer-oriented. Outstanding buying experience and post-sale follow-up. Could not be more pleased. More
Shopping has never been more pleasant We were working with Debbie Bumpus on locating a perfect used SUV, so far we haven't decided on a purchase, but the level of service, kindness and car We were working with Debbie Bumpus on locating a perfect used SUV, so far we haven't decided on a purchase, but the level of service, kindness and care of your staff will bring us back. More
Learn from my mistake 3 weeks after purchasing a (used) vehicle for my daughter, which she has not yet driven, the check engine light came on. I took it back to the dealer 3 weeks after purchasing a (used) vehicle for my daughter, which she has not yet driven, the check engine light came on. I took it back to the dealer to have it checked. The problem they say is not covered by the extended warranty that I purchased and that there is nothing they can do to cover the cost since I purchased a used vehicle. Terrible management and customer service. I would suggest taking any used vehicle you may purchase to another mechanic to have checked out before buying from this location. My fault in regards to that. But, hope you learn from my mistake. More