Mercedes-Benz of Augusta

Friendly service I gave a 5 star rating because of the excellent customer service I received. They went above and beyond to make sure my needs were met! I gave a 5 star rating because of the excellent customer service I received. They went above and beyond to make sure my needs were met! More

Vehicle service The service advisor was friendly and very helpful the prices was fair and the service on the vehicle quick. The waiting area had refreshment and was The service advisor was friendly and very helpful the prices was fair and the service on the vehicle quick. The waiting area had refreshment and was very clean. More

Fix mechanical problem Excellent Service — fast responsive to my problem excellent work. I had no appointment. Auto failure had set off alarm. They determined that alarm Excellent Service — fast responsive to my problem excellent work. I had no appointment. Auto failure had set off alarm. They determined that alarm was triggered but did not know why. They then took the system apart, cleaned it out & reassembled it fixing the problem. No charge!! Could not have asked for better service, More

Professionalism Caring and Knowledgeable Always greets me very courteous...takes time to explain issues with my car..makes me feel like he has a genuine concern ..no matter what concerns I ha Always greets me very courteous...takes time to explain issues with my car..makes me feel like he has a genuine concern ..no matter what concerns I have he addresses them...make me feel special More

Outstanding service rep Ben, the service rep was outstanding in every way - knowledgeable, friendly and competent. Totally positive experience and I would recommend to anyone Ben, the service rep was outstanding in every way - knowledgeable, friendly and competent. Totally positive experience and I would recommend to anyone looking for quality service. More

Very helpful and professional and scheduled times are always In the past year that I have been using mercedes of augusta everyone is so helpful and very courteous each time I have brought my car in for service. In the past year that I have been using mercedes of augusta everyone is so helpful and very courteous each time I have brought my car in for service. Ben Daniel who is my service advisor has always been very knowledgeable and professional each time I come in as well as the other service advisors. The salesman Brandon Safford always comes to greet me if he’s in the vicinity. Hands down the staff at Mercedes of Augusta is wonderful. Thank you! More

Great Service Team Ben and the service team are ANAZING!!!! Very accurate and professional but always happy too see their customers and great everyone with a smile!!!! I Ben and the service team are ANAZING!!!! Very accurate and professional but always happy too see their customers and great everyone with a smile!!!! I love this dealership More

A service and brake job thanks to Tyrone and company Great J Great job. Thanks to Tyrone excellent customer service and friendly service representatives will recommend your service to anyone I have always been g Great job. Thanks to Tyrone excellent customer service and friendly service representatives will recommend your service to anyone I have always been given great service More

Clone Ben As usual, the service was excellent, the waiting area was pleasant, and the staff friendly. Ben in Service is a great representative for Mercedes Ben As usual, the service was excellent, the waiting area was pleasant, and the staff friendly. Ben in Service is a great representative for Mercedes Benz. More

Excellent service I just recently had a problem with my rear (passenger side) air suspension strut (2009 CLS550). My service representative, Tyrone, recommended that it I just recently had a problem with my rear (passenger side) air suspension strut (2009 CLS550). My service representative, Tyrone, recommended that it would be in my best interest to get both struts installed at the same time. Throughtout the entire process, I was informed on the status of my repairs and very pleased with the price. Once again, the service technician (Chad) did an outstanding job; had front strut replaced the previous month. After leaving the dealer, I drove approximately 3 hours to Atlanta. The experience, was uplifting and similar to when I first purchased the car years ago. Customer service, quality of work, friendliness and price, all deserve an excellent rating. Thanks guys! More