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Mercedes-Benz of Augusta

Augusta, GA

Overview
Reviews
Vehicles
4.6
468 Reviews
Call Dealership (706) 860-1111

3061 Washington Rd

Augusta, GA

30907

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Showing 468 reviews

April 01, 2025

Zach was great getting me in to look at my car on my schedule because a message popped up. He talked me thru checking my oil level while on the road out of town on a Saturday morning after my car was j More

by Dgnimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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April 01, 2025

They had a vehicle that I wanted and they made it happen! I saw the the vehicle online on Friday night and Saturday morning, David Hooks contacted me and Saturday afternoon, the vehicle was in my possession. More

by braggkp.jamrock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Hooks
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March 31, 2025

They understood what I needed and were on time with my appointment. The service department was great! More

by Bobalicious3737
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
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March 30, 2025

Integrity in their service. Respect for customers and their vehicles. Whether you wait or drop off your vehicle, they provide accommodations to continue relax or work. More

by yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
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March 29, 2025

Ryan, the service representative is polite and very knowledgeable. The service staff is exceptionally friendly, greeting me like a friend. Whenever, I visit the facility for service, I am confident tha More

by Elephant luck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Mar 30, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy you found Ryan to be so supportive during your experience here at Mercedes-Benz of Augusta. Please let us know if there is anything else we can do for you; we are more than happy to help!

March 29, 2025

Professional, courteous, clean, timely, a nice environment to sit and wait thank you for an enjoyable experience. More

by renetha58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey in service.
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Mar 30, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 28, 2025

I have always loved this dealership, they do excellent service. Great service staff. I have dealt with them for over ten plus years. I love my Mercedes car. I had thought about buying another brand one da More

by minniechambliss
Recommend Dealer
Yes
Employees Worked With
Zach,
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Mar 29, 2025 -

Mercedes-Benz of Augusta responded

Hi, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 26, 2025

I moved here last year and this dealership is so accommodating! I would highly recommend them . The service department goes above and beyond!! More

by Jdav614Jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sullivan
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Mar 28, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 25, 2025

Caring and courteous! Always friendly! Great you with a smile. Advisors are always smiling and eager to help their customers. More

by conceita_watkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Mar 28, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 21, 2025

Everyone was so helpful! I absolutely hate car shopping and Riley made it very easy. More

by pennyirenebrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley, James, and I think Cory (can’t remember name)
Report | Print
Mar 24, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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