Back

Mercedes-Benz of Augusta

Augusta, GA

4.7
512 Reviews

3061 Washington Rd

Augusta, GA

30907

Directions

By Type

Showing 512 reviews

June 06, 2025

EXCELLENT Customer Service at Mercedes Benz of Augusta is what KEEPS me coming back!!!! The Service/Repair staff is the BEST. thank you TYRONE, MIKE, JULIE. RYAN, ZAK, AND CREW. More

by doctorbynes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
June 06, 2025

Scheduling was easy and convenient. Zach Merritt was very helpful and professional. Services were done in a timely manner. More

by Hdka7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Merritt
June 04, 2025

Service staff is courteous and friendly. Interested in customer and not too busy to answer questions More

by Rbrown103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyrone
June 04, 2025

Great customer service! Very attentive to my questions and provided much info without me asking. More

by mikepop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wood, Corey, jason
Jun 06, 2025 -

Mercedes-Benz of Augusta responded

Hi, we are very happy we could provide you with a positive experience! We hope you have a great day!

June 02, 2025

Great job with communication and very informative on repairs needed to fix the issue Zack was able to help More

by fjettner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Kyle and oy
Jun 05, 2025 -

Mercedes-Benz of Augusta responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Zack here at Mercedes-Benz of Augusta! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2025

Riley is the best there is in an expensive, time consuming, generally slightly adversarial process. Best there is in the CRA More

by charley.hayes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley “ the Car Man”
May 30, 2025

My service advisor, Marcus, was very courteous and kept me updated about the status of my vehicle, and I given a loaner car while my car was in service. More

by P. Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Brighthop
May 31, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with Marcus! Feel free to reach out to us if you need anything. Have a wonderful day.

May 29, 2025

This was my second time purchasing a vehicle from Augusta Mercedes, and once again, it was an outstanding experience. The team went above and beyond to help me resolve a unique situation, showing a level of More

by jtyner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley, Corey
May 31, 2025 -

Mercedes-Benz of Augusta responded

Hi, we're happy to hear you had such a positive experience with Corey! Thanks for the recommendation, and have an amazing day!

May 29, 2025

Everyone one know how stressful having car issues can be. The Service staff was extremely kind and helpful and explained every step before and during my visit. More

by Katherine J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus in the service department
May 31, 2025 -

Mercedes-Benz of Augusta responded

Hi Katherine, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Augusta. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2025

Our service writer Marcus was awesome he kept us informed during the whole process. Work was completed and communication we spot on More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Brighthop
May 28, 2025 -

Mercedes-Benz of Augusta responded

Hello Michael, we're happy you found Marcus to be so supportive during your experience here at Mercedes-Benz of Augusta. Feel free to reach out to us if you need anything. Have a wonderful day.

1
...