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Mercedes-Benz of Atlantic City
Egg Harbor Township, NJ
1,217 Reviews
Why Mercedes-Benz of Atlantic City
Since 1987, the staff at Mercedes-Benz of Atlantic City have committed ourselves to providing our Cape May, Vineland, Hammonton, Jersey City, and Egg Harbor neighbors with the same level of satisfaction they expect from their Mercedes-Benz vehicle. With an expansive new showroom, more comprehensive inventory, a larger parts and service department, and more options for the kinds of services we provide, you’re sure to find what you need.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,217 reviews
June 13, 2019
Wonderful Salesman Gabriel Salesman Gabriel was very professional, knowledgeable and took time to explain the features of the car. He has called several times to see if he can h Salesman Gabriel was very professional, knowledgeable and took time to explain the features of the car. He has called several times to see if he can help me. I would recommend the dealership to my friends. More
by GEORGISP11
Verified CustomerEmployees Worked With
Gabriel
June 11, 2019
car service My car had a flat tire in my garage, in May. Everything went smoothly from the time I contacted the service department of the dealership , the towi My car had a flat tire in my garage, in May. Everything went smoothly from the time I contacted the service department of the dealership , the towing of my car from my garage to the service department, and up to the time I drove out from the dealership , in my car , with a new tire replaced. Tina, from the service dept, took care of me. Everyone was friendly. I would certainly recommend their service department to my friends and family with Mercedes Benz cars. More
by CDOCGOLD
Employees Worked With
Tina
June 06, 2019
Outstanding My salesman Darnell was a knight blessing! Thank you forever a Benz person! I’m enjoying my first car and the safety of Mercedes. 🙏🏿Bless My salesman Darnell was a knight blessing! Thank you forever a Benz person! I’m enjoying my first car and the safety of Mercedes. 🙏🏿Bless More
by VOUDOU1804
Employees Worked With
Darnell
June 06, 2019
Quick and Professional Damon Lewis was professional and thoughtful. He gave me an analysis within an hour reviewed what was needed and completed the work in a timely manner Damon Lewis was professional and thoughtful. He gave me an analysis within an hour reviewed what was needed and completed the work in a timely manner. More
by MSTALBA
Employees Worked With
Damon Lewis
June 06, 2019
2020 GLE 350 JOE ZALAF IS THE REASON I AM WITH ATLANTIC DEALERSHIP INSTEAD OF CHERRY HILL. HE GIVES HIS PERSONAL TOUCH IN ALL THE SALES I HAD WITH HIM. JOE ZALAF IS THE REASON I AM WITH ATLANTIC DEALERSHIP INSTEAD OF CHERRY HILL. HE GIVES HIS PERSONAL TOUCH IN ALL THE SALES I HAD WITH HIM. More
by RHEANIKKI
Employees Worked With
JOE ZALAF
June 06, 2019
Poor service Original contact was good Had airbag recall done. When I picked up the vehicle all SRS indicators were illuminated Received a follow up to text or Original contact was good Had airbag recall done. When I picked up the vehicle all SRS indicators were illuminated Received a follow up to text or email if any issues I did text twice to ask why 2 airbag warning lights were still on. Never got a response I was suggested many other services but never received an explanation why SRS lights were still on. Finally my wife called and asked They said lights were still illuminated most likely because of another SRS issue. If they suggested so many other services why would u not Explain or offer service to fix any other SRS issues. This was also my first and last service with Mercedes service Don’t ask for feedback and then do not respond. Is this Mercedes? Or Hyundai ? Not goo 🤔 More
by MK08221
Employees Worked With
Not sure, Mark Bauers
June 04, 2019
THANK YOU GUYS JOHN AND MICHAEL Johnathan Bat is great hes amazing always paying attention to detail and also is very good listener when it comes to our needs. We appropriate his kin Johnathan Bat is great hes amazing always paying attention to detail and also is very good listener when it comes to our needs. We appropriate his kind and calm approach to helping our company. More
by Tommy
Employees Worked With
Jonathan Batt, Michael Liss
June 04, 2019
Great personalized service This was second C300 I got from this agency. Love everything about it. Looking forward to using the updated technology in this new 2019 model. This was second C300 I got from this agency. Love everything about it. Looking forward to using the updated technology in this new 2019 model. More
by LJS542
Employees Worked With
Michael Liss, Mark Bauers
May 30, 2019
Had a slow leak in my tire. I had a slow leak in my tire, so I stopped in to see if the service department could take a look at it. I spoke with Tina Lachina and she said they w I had a slow leak in my tire, so I stopped in to see if the service department could take a look at it. I spoke with Tina Lachina and she said they would take a look at it. Minutes later they assessed the problem as a screw in the sidewall and said the tire would have to be replaced. I said okay and they replaced it and I was on my way. Fast and great service. More
by LINDA G
Employees Worked With
Tina Lachina
May 28, 2019
Judgemental. I went to this dealership ready to purchase the car i been waiting to buy and saved up so much for!!! I walked in very excited and no one came up to m I went to this dealership ready to purchase the car i been waiting to buy and saved up so much for!!! I walked in very excited and no one came up to me for a few minutes all the sales people were standing around talking and laughing. Finally, The sales person Richard came over and just rushed thru the whole sale and did not take me seriously the whole time for i dont know what reason... He said he would call me back the next day because it was to late for him to run my credit and NEVER called me back. I called the dealership the next day for follow up and they gave me the run around and now over a week later i still have not heard from him. This is not how you treat customers, man up and have the decency to call the customer back regardless of the outcome of the transaction. More
by DC23
Employees Worked With
RICHARD
