Mercedes-Benz of Atlantic City

service routine maintenance performed,recalls addressed,windshield wipers replaced. Service Advisor Damon Lewis very helpful. On time appointment, my car was routine maintenance performed,recalls addressed,windshield wipers replaced. Service Advisor Damon Lewis very helpful. On time appointment, my car was taken right to service department and returned washed and clean. More

Best car buying experience Dawn O’brien was amazing to deal with everyone should h see her fr the best buying experience ever. I highly recommend everyone to go there Dawn O’brien was amazing to deal with everyone should h see her fr the best buying experience ever. I highly recommend everyone to go there More

painless car buying experience saw the car on the web site... loved it. after a bit of negotiation. the deal was made. Mike Dibrizzi was the sales manager. and was great........... saw the car on the web site... loved it. after a bit of negotiation. the deal was made. Mike Dibrizzi was the sales manager. and was great............. More

Routine maintenance Vehicle screen indicated time for servicing. Turned out I needed new tires. New windshield wipers were also installed and brought back vehicle for w Vehicle screen indicated time for servicing. Turned out I needed new tires. New windshield wipers were also installed and brought back vehicle for wheel balancing. More

Joy to the world Damon was epic in his ability to both please and adjudicate. Made me want to trade in any non Mercedes I have and replace them with a Mercedes just to Damon was epic in his ability to both please and adjudicate. Made me want to trade in any non Mercedes I have and replace them with a Mercedes just to enjoy a vastly improved service experience! More

Recall work and engine light warning This visit was great Tina was very efficient in handling the service. Every thing went well and the problems were corrected. Tina was pleasant and eas This visit was great Tina was very efficient in handling the service. Every thing went well and the problems were corrected. Tina was pleasant and easy to work with. More

A reasonable deal on a tradein.. We were treated very well and felt comfortable. We had purchased a car before and will do it again, provided that we decide on another good deal on a We were treated very well and felt comfortable. We had purchased a car before and will do it again, provided that we decide on another good deal on a great car. More

LEGAL COST CONTROL REVIEW Jonathan Batt was the most professional and responsive salesman I've ever encountered. That reflects well on the dealership. I've had luxury cars si Jonathan Batt was the most professional and responsive salesman I've ever encountered. That reflects well on the dealership. I've had luxury cars since 1985 (Mercedes, BMW, Lexus, Infiniti) and this was the easiest transaction. More

Delivery of 2019 C300W4 I am willing recommend this dealership if Mr. Liss has the courtesy to respond to my call of 12/10/2019 and resolve my car title concerns immediately I am willing recommend this dealership if Mr. Liss has the courtesy to respond to my call of 12/10/2019 and resolve my car title concerns immediately. However, if Mr. Liss selects not to show me the courtesy, I will gladly share my concern with Mercedes Corporate directly. I recently leased a 2019 C300W4 on November 1, 2019. When I spoke with the sales rep, I informed the representative that I preferred a white vehicle, and I would lease a black vehicle if the white vehicle was not available. With that said, I leased a black vehicle b/c there was not one white 2019 C300 to be found between the 3 stores. On October 31st, Jonathan Batt came to my office to complete the required paperwork in Pennsylvania, and for that I am grateful. I noticed that the lease agreement terms were not accurate, and Mr. Batt informed me that Dawn, the Finance Manager would revise the agreement. This client reads the fine print. I asked Mr. Batt if I could pick up the vehicle in Fort Washington as the Fort Washington dealership is only 15 miles from my home, and the car was an internal transfer from Fort Washington to Atlantic City. I was told that Mr. Liss would not approve. Interestingly, three years ago, Mr. Batt delivered a new car to my home in Pennsylvania, and we did all of the paperwork at my kitchen table on a Friday evening! Upon delivery of the vehicle on Saturday, November 2nd in Atlantic City, the lease agreement was corrected. I received the car with 153 miles on the odometer and the paperwork indicated that the mileage was 125 miles. When I questioned the accuracy of the paperwork, Mr. Batt stated to me, I will give you the $ 10.00 at the end of the lease. On Friday, 11/29/2019, I was in the Fort Washington PA dealership, and a white 2019 C300W4 was on the showroom floor. I also realized that the temporary out of state tag expired on 11/29/2019, and I called Carol, Atlantic City Title Department. She gave me some line that the paperwork for my vehicle was lost, and Fort Washington cannot find it and Atlantic City cannot find it, so she will need to reach out to Mercedes Corporate. I mentioned to Carol that I was standing in the Fort Washington dealership, and I would follow up with someone there. Carol seemed indifferent to me. With the feeling of betrayal from the A/C Sales & Finance & Title Departments, and at my suggestion, my husband lease his 2020 C300W4 from Fort Washington, and he took delivery of a vehicle on 11/30/2019 from Fort Washington. A new temporary tag was overnited to me during the first week of December (possibly Tuesday, 12/03) with Jonathan Batt's follow-up. I called the Finance Department on 12/10/2019 @ 3:03PM, and asked if Dawn could return my call. It is now 12/11/2019, approximately 22 hours later, and I am awaiting that return call. At approximately, 4:45P on 12/10/2019, I called Mr. Liss, and I am awaiting a return call to request his intervention of my concern. I am usually not one to give a negative review, however I am a repeat customer, and as a repeat customer, I am disappointed with the lack of customer service from this dealership. More

Great service great people! I can’t say enough about how accommodating this dealership is! Highly recommend them if you are looking for good service. I Love my c300!! I can’t say enough about how accommodating this dealership is! Highly recommend them if you are looking for good service. I Love my c300!! More